Job Summary

Key Responsibilities

• 
  Configure, maintain, and support the Epic Willow Inpatient and Willow Ambulatory applications.
• 
  Collaborate with pharmacy staff, clinicians, and business stakeholders to gather and analyze requirements.
• 
  Design, build, test, validate, and deploy Epic Willow enhancements and system changes.
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  Support medication ordering, verification, dispensing, medication administration, and pharmacy workflows.
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  Troubleshoot application issues and provide timely production support.
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  Participate in Epic implementations, upgrades, optimization initiatives, and enhancement projects.
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  Perform unit testing, integrated testing, and User Acceptance Testing (UAT).
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  Develop and maintain system documentation, build specifications, workflow diagrams, and support documentation.
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  Collaborate with other Epic application analysts to ensure seamless integration with clinical and pharmacy modules.
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  Ensure all configurations comply with Epic best practices, healthcare regulations, and organizational governance standards.

Requirements

• 
  3+ years of hands-on experience
  with
  Epic Willow Inpatient and Willow Ambulatory
  modules.
• 
  Epic Willow Inpatient and/or Epic Willow Ambulatory Certification is mandatory.
• 
  Experience in Epic build, configuration, implementation, testing, and production support.
• 
  Strong understanding of inpatient and ambulatory pharmacy workflows, medication management, and clinical pharmacy operations.
• 
  Experience supporting integrated Epic clinical applications.
• 
  Excellent analytical, troubleshooting, and problem-solving skills.
• 
  Strong verbal and written communication skills.
• 
  Ability to work independently and collaboratively in a fast-paced healthcare environment.

Mandatory Requirements

• 
  Epic Willow Inpatient and/or Willow Ambulatory Certification (Mandatory)
• 
  Minimum
  3 years of relevant Epic Willow experience
• 
  Excellent communication skills.

Preferred Skills

• 
  Experience in U.S. healthcare environments.
• 
  Strong understanding of pharmacy information systems, medication safety, formulary management, and clinical decision support.
• 
  Knowledge of Epic implementation methodology and healthcare interoperability.
• 
  Experience integrating Epic Willow with modules such as EpicCare Inpatient, EpicCare Ambulatory, Orders, Beaker, and MyChart.
• 
  Strong documentation, stakeholder management, and communication skills.