The Senior Information Technology Analyst I is responsible for providing advanced maintenance, support, and development to assigned applications. Participates on implementation/installation project teams, identifying, analyzing, and resolving data/system issues of intermediate complexity and escalating advanced complexity issues as appropriate. Develops, validates and executes application and integrated test plans.
JOB DUTIES AND RESPONSIBILITIES:
Provides advanced maintenance, support, and development to assigned applications.
Participates on implementation / installation project teams.
Identifies, analyzes, and resolves data and system issues of intermediate complexity. Escalates advanced complexity issues as appropriate.
Develops, validates, and executes application and integrated test plans.
Adheres to organization standards for system configuration and change control.
Develops, supports, and maintains KB documentation.
Demonstrates intermediate proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
Informs leadership of new release features/functionality and changes/revisions that will impact operations.
Understands process improvement, demand management, and project management methodologies.
Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.
EDUCATION:
Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.
TRAINING & EXPERIENCE:
Three to five years of Epic experience is required. Three to five years of healthcare experience is required. Three to five years of IT knowledge and analyst work preferred. Three to five years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred. Epic Application experience is required. MS Office experience is required. Overall 3rd party troubleshooting and solutioning experience is preferred. Hospital knowledge/experience based on requirements of hiring team.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, the Network established the Lehigh Valley’s first and only four-year medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and over 50 fully accredited graduate medical educational programs with more than 500 residents and fellows. In 2022, St. Luke’s, a member of the Children’s Hospital Association, opened the Lehigh Valley’s first and only free-standing facility dedicated entirely to kids. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY.
