Provides IT support on applications and participate in projects. Responds to issues and conducts end user training. Works with Subject Matter Experts to support build design including making decisions on system build content and determining appropriate documentation. Prepares flow charts models and procedures to assist in problem analysis and submits recommendations for solution. Writes system and programming specifications for system implementation to meet user needs. Prepares and maintains technical documentation to guide system users and assist with the ongoing operation maintenance and development of the system. Modifies features supplied by off the shelf system. Works with vendors as needed on technical requests. Collaborates with users to coordinate and develop test plans tests application software to assure accuracy integrity interoperability and completeness to achieve desired results. Understands and abides by change control documentation.
This analyst will primarily support Revenue Integrity and Charge Management end users. A primary certification in Resolute Hospital Billing is required with a preference for an additional certification in HB Charge Router.
Applicable Experience:
2 yearsBachelor's DegreeFull TimeDay (United States of America)

About Saint Luke’s
Saint Luke’s serves the West Region of BJC Health System as a faith-based, nonprofit, aligned health system committed to providing the highest levels of excellence in compassionate health care and health-related services. Saint Luke’s cares for patients in 65 specialty services across 67 counties in Missouri and Kansas. Saint Luke’s Hospital has been recognized by U.S. News & World Report as one of the elite hospitals in the nation. For more than 140 years, Saint Luke’s has been dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve.
Saint Luke’s offers:
- The region’s longest continuously operating adult heart transplant program and one of the nation’s leading cardiovascular programs at Saint Luke's Mid America Heart Institute
- Treatment for complex brain and spinal cord diseases and one of the nation’s leading stroke reversal programs at the nationally ranked Saint Luke’s Marion Bloch Neuroscience Institute
- The region’s only treatment center dedicated exclusively to treating metastatic breast cancer—the Koontz Center for Advanced Breast Cancer at Saint Luke’s Cancer Institute
- Saint Luke’s Convenient and Urgent Care clinics for treatment of minor illnesses and injuries
- Liver and kidney transplantation programs
- A comprehensive maternal-fetal diagnostic and treatment center
- Three Neonatal Intensive Care Units, including a Level IIIb NICU at Saint Luke’s Hospital of Kansas City
- Saint Luke’s Rehabilitation Institute, the only comprehensive inpatient rehabilitation hospital of its kind in the region
- A nationally recognized children's behavioral health center, Saint Luke’s Hospital Crittenton Children’s Center