ChristianaCare is hiring experienced Epic At-The-Elbow (ATE) Support Specialists to assist clinical teams during our Epic electronic health record go-live. This short-term opportunity is ideal for individuals with prior Epic support, training, or analyst experience who want to contribute to a high-impact clinical transition while earning additional income before the holidays.
Provide real-time, in-person support to nurses, physicians, techs, therapists, and other clinical staff as they use Epic during patient-care activities.
Guide clinicians through essential Epic workflows, including:
Documentation
Medication administration
Order review
Results viewing
Admission / discharge / transfer
Worklist management
Help staff understand what is happening in Epic vs. the expected workflow and assist them in completing tasks safely and efficiently.
Troubleshoot issues at the elbow, gather key details, and escalate concerns immediately to the appropriate application or command center teams.
Reinforce training content, tip sheets, and best practices to build user confidence.
Participate in shift huddles, collaborate with super users and ATE leads, and share trends or recurring issues.
Log user questions, issues, and escalations to support accurate tracking and continuity across shifts.
High school diploma, equivalent or higher education required
Experience providing Epic support as an ATE specialist, Epic analyst, or credentialed Epic trainer.
Experience assisting peers, precepting, or supporting clinical workflows.
Comfort navigating EMRs and learning new digital tools.
Strong communication skills and the ability to remain calm, patient, and professional in a fast-paced clinical environment.
Ability to round frequently, respond quickly when staff need help, and maintain situational awareness in active patient-care areas.
Extra income before the holiday season
A short-term assignment from September through November 2026
A fast-paced, energizing clinical environment
A strong résumé builder — Epic experience is valued nationwide
This position will be paid at a flat rate of $55 per hourThis pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
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EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.
ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute.
ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.
