We are seeking an experienced
Epic Ambulatory Principal Trainer / Clinical Business Analyst
to support the design, development, implementation, optimization, and training of enterprise clinical systems within a large healthcare environment. This position requires a strong combination of Epic expertise, workflow analysis, training development, stakeholder engagement, and business analysis capabilities.

The ideal candidate will possess
Epic Ambulatory certification along with TED 305 certification
, experience creating engaging e-learning and digital training content, and a proven ability to translate clinical and operational requirements into effective workflow, system, and educational solutions. This role is approximately
80% remote and up to 20% onsite
and may require onsite presence within 48 hours when needed.

Assignment Details

• 
  Contract opportunity with potential extensions
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  Approximately 80% remote / 20% onsite
• 
  Must be available to report onsite within 48 hours if required
• 
  May require work outside of standard business hours based on project demands

Key Responsibilities

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  Lead the assessment, design, development, implementation, and optimization of clinical information systems and associated training programs.
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  Gather, analyze, and document business, clinical, operational, and training requirements.
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  Partner with clinical stakeholders, operational leaders, IT teams, project managers, and consultants to support project initiatives.
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  Develop and maintain detailed business, functional, technical, and training documentation.
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  Create and deliver instructor-led training, e-learning modules, digital learning content, and educational resources.
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  Analyze workflows and identify opportunities for process improvement and system optimization.
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  Facilitate requirements gathering sessions, stakeholder interviews, workgroups, and project meetings.
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  Translate business needs into actionable system and workflow requirements.
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  Collaborate with project managers to ensure project milestones and deliverables are met.
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  Support testing efforts including unit testing, integrated testing, user acceptance testing, and deployment validation.
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  Develop training guides, release documentation, educational materials, and end-user support resources.
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  Assist with application troubleshooting, issue resolution, and production support activities.
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  Communicate risks, concerns, and project impacts to stakeholders and leadership.
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  Develop presentations and provide project status updates to leadership teams.
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  Mentor junior analysts and training team members.
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  Support organizational process improvement initiatives and best practice adoption.

Required Qualifications

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  Epic Ambulatory Principal Trainer experience.
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  Epic Ambulatory Certification required.
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  TED 305 Certification required.
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  Experience with MST build and maintenance activities.
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  Experience developing e-learning programs and digital training content.
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  Ability to analyze clinical and operational workflows and translate findings into system and training solutions.
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  Strong documentation, presentation, communication, and stakeholder management skills.
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  Experience supporting system implementations, upgrades, optimizations, or enhancement projects.
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  Experience facilitating training sessions for end users, clinicians, and operational teams.

Preferred Qualifications

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  Clinical background preferred.
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  Experience supporting at least two full lifecycle Epic implementations.
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  Additional Epic certifications highly preferred.
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  Experience working in large healthcare organizations and complex clinical environments.
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  Experience leading change management, training, and adoption initiatives.

Education & Experience

One of the following is required:

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  Master's Degree or advanced clinical degree with two years of relevant clinical systems, healthcare technology, business analysis, information systems, analytics, or healthcare administration experience; or
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  Bachelor's Degree with five years of relevant experience; or
• 
  An equivalent combination of education, training, and experience.

Preferred Experience

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  2-5+ years of experience supporting Epic EMR and/or other healthcare clinical applications.
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  Experience serving as a lead analyst, trainer, or subject matter expert supporting clinical system initiatives.