This is a remote position.

Responsibilities

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  Lead Epic Ancillary application support, optimization, and strategic initiatives across enterprise clinical operations
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  Serve as the primary SME across combinations of ancillary applications
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  Partner directly with clinical leadership, operational stakeholders, physicians, nursing leadership, and IT leadership to improve workflow efficiency and application utilization
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  Lead workflow analysis, system design, build validation, testing, issue resolution, and optimization efforts
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  Support enterprise Epic upgrades, enhancement initiatives, governance efforts, and long-term application strategy
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  Coordinate across cross-functional Epic teams including Ambulatory, Inpatient, Revenue Cycle, Integration, and Infrastructure teams
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  Mentor analysts and provide guidance on operational initiatives, escalation management, prioritization, and project execution
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  Support major initiatives including implementations, expansions, optimizations, and go-live activities
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  Drive workflow standardization while balancing operational and departmental needs across ancillary service lines
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  Assist with procedural workflow improvements, clinical documentation optimization, and operational readiness planning

Required Qualifications

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  Epic certification in at least one ancillary application
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  5-8+ years of Epic application experience with a strong analyst/build background
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  1-3 years of Team Lead, Lead Analyst, or leadership experience
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  Prior Senior Analyst, Team Lead, or leadership experience supporting complex Epic environments
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  Deep operational understanding of ancillary clinical workflows and procedural operations
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  Experience supporting enterprise healthcare environments with highly integrated Epic applications
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  Strong communication and stakeholder management skills with the ability to partner directly with physicians, nursing leadership, operational teams, and executive stakeholders
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  Prior implementation, optimization, or go-live support experience

Preferred Qualifications

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  Multiple Epic certifications strongly preferred
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  Certifications and/or strong support experience in applications such as:
  • 
    Beaker
  • 
    Willow
  • 
    Radiant
  • 
    Cupid
  • 
    OpTime
  • 
    Anesthesia
  • 
    ASAP
  • 
    ClinDoc
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  Experience supporting procedural, surgical, pharmacy, laboratory, imaging, or emergency department workflows
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  Prior experience within large academic medical centers or complex multi-hospital health systems
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  Experience mentoring analysts and leading cross-functional Epic initiatives
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  Exposure to interface workflows, device integrations, orders management, and procedural optimization initiatives
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  Strong understanding of clinical operations and interdisciplinary workflow coordination

Benefits