This is a remote position.

Responsibilities:

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  Configure, build, test, and maintain the Epic Ambulatory system with a focus on Bones

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  Collaborate with clinicians, department leads, and IT stakeholders to gather requirements and deliver tailored solutions.

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  Translate complex clinical workflows into effective Epic configurations.

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  Provide support during system go-lives, upgrades, and ongoing optimization efforts.

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  Deliver end-user support and training materials for new implementations and updates.

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  Troubleshoot application issues, perform root cause analysis, and ensure timely resolution.

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  Participate in project planning, status meetings, and cross-functional collaboration.

Qualifications:

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  Active Epic Certification or Accreditation (or eligibility) in the relevant core application is required.

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  Bachelor’s Degree in a health, science, or business-related field.

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  In lieu of a degree, four (4) years of related professional experience
  supporting clinical, ancillary, or business environments will be considered.

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  At least 3-5 years of experience supporting Epic Ambulatory applications in a clinical setting.

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  Strong knowledge of clinical information systems, clinical informatics, data management, and application administration.

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  Proven success in information systems implementation, development, and support within a large-scale healthcare organization.

Benefits