Superlanet is seeking an experienced Epic Ambulatory Analyst to support a healthcare client’s clinical systems environment. This individual will serve as a subject matter expert for Epic Ambulatory workflows, supporting system build, optimization, integrations, and end-user support within a collaborative healthcare IT environment. This is a direct hire opportunity with quarterly travel requirements.
The ideal candidate will bring a strong understanding of ambulatory operations, provider workflows, and Epic clinical applications. Experience supporting lab-related workflows, reference lab integrations, and Order Transmittal (OTX) functionality is highly desired. Candidates with strong Epic Ambulatory experience and transferable clinical workflow knowledge will also be considered.
Responsibilities
Build, configure, test, maintain, and optimize Epic Ambulatory applications and related workflows
Support ambulatory clinical workflows including provider documentation, results review, order management, patient throughput, and operational optimization
Support lab-related workflows including:
Reference lab integrations
OTX (Order Transmittal) functionality
Result routing and reconciliation
Base/common name maintenance
Lab naming conventions and workflow support
Collaborate with laboratory teams, integration teams, clinical operations, IT leadership, and external vendors to support workflow improvements and operational initiatives
Troubleshoot complex application, workflow, and integration issues while providing advanced break/fix support
Participate in workflow design sessions, integrated testing, system validation, and user acceptance testing activities
Support Epic upgrades, optimization initiatives, releases, and ongoing maintenance activities following change management best practices
Assist with interoperability initiatives including Care Everywhere, interfaces, and cross-system clinical data exchange
Develop and maintain documentation including workflows, testing scripts, build documentation, and support procedures
Provide go-live, post-live stabilization, and optimization support across ambulatory and ancillary clinical workflows
Required Qualifications
Epic Ambulatory Certification
3+ years of experience supporting Epic applications within a healthcare environment
Strong understanding of ambulatory clinical workflows and provider operations
Experience troubleshooting application and workflow issues in a clinical setting
Strong communication, collaboration, and stakeholder management skills
Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or equivalent experience
Preferred Qualifications
Experience supporting lab workflows, reference lab integrations, or OTX (Order Transmittal) functionality highly desired
Experience with results review workflows, base/common names, and lab naming conventions
Care Everywhere certification or interoperability experience strongly preferred
Experience supporting HL7 interfaces, integrations, or interoperability initiatives
5+ years of Epic Ambulatory experience within a healthcare organization
Experience supporting Epic Beaker or ancillary clinical applications preferred
PMP certification or advanced degree preferred
