Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

As the  SP and IBP Configurator, you will be the technical linchpin for configuring, validating, and sustaining Mondelez’s o9 platform. You will translate business requirements into scalable planning models, ensuring seamless integration with enterprise systems like SAP and Oracle. This role demands expertise in o9’s data modelling, workflow design, and analytics tools to drive global supply chain transformation. 

Key Responsibilities 

Platform Configuration (SP , STD , TLB ) 

• Configure  o9’s Supply Planning, STD (Short Term Deployment), TLB (Truck Load Building) workflows to align with Mondelez’s global processes. 

• Design  Attribute-Based Hierarchies,  Time Bucket Profiles, and  Aggregation/Disaggregation Rules for multi-level planning (SKU, plant, region). 

• Develop  custom planning logic using o9’s planning engines (heuristics, time-series forecasting) and scripting tools (Python, R).  o9 Data Model & Planning Engine Design 

• Build  master data structures (products, locations, customers) and  key figures (demand signals, capacity constraints). 

• Optimize  pegging rules,  supply allocation strategies, and  exception management workflows, IBP Risk & Opportunities and S&OE adjustments. 

• Configure  Scenario Manager for what-if analysis (e.g., demand spikes, supply disruptions). 

Integration and Data Requirements 

• Design  data pipelines using  Talend, Kafka, or REST APIs to synchronize o9 with SAP ECC, APO, BPC, and external market data sources. 

• Validate  data quality through o9 Loader and troubleshoot integration errors in collaboration with IT teams. 

Scenario Management & Analytics 

• Develop  interactive dashboards using o9’s KPI Engine to track forecast accuracy, service levels, and inventory turnover. 

• Configure  exception alerts for stockouts, excess inventory, and production bottlenecks. 

Testing, Validation, and Support 

• Execute  unit testing,  integration testing, and  UAT for o9 configurations, ensuring alignment with business requirements. 

• Resolve post-go-live issues via  ServiceNow tickets and provide Level 2/3 support for planners. 

Documentation & Training 

• Create  technical playbooks for configurations, including data mappings, calculation logic, and user permissions. 

• Train regional planners

More about this role

• 3-5+ years of experience configuring o9 Planning Tool, with a focus on Demand Planning and/or Supply Planning modules.

• 3- 5+ Years of experience in Implementing supply chain planning solutions or working in the supply chain/ logistics organization with focus on planning is preferred.

• Proven track record of successfully implementing/ supporting o9 in complex business environments.

• Experience with various o9 modules (e.g., Demand Planning, Supply Planning, Inventory Optimization, Sales & Operations Planning) is highly desirable.

• Experience in CPG, Manufacturing industry is a plus.

No Relocation support available

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularService Operations (Delivery)Global Business Services