Job Description

• EoHR Business Analyst - full time, fixed term until June 2027
• Competitive salary commensurate with skills and experience
• Be a part of a fantastic state-wide health care initiative

About Oral Health Victoria

At Oral Health Victoria (OHV), we know our team is key to deliver better oral health for Victoria. OHV is responsible for the delivery of oral health services through The Royal Dental Hospital of Melbourne (RDHM) and through purchased services from over 50 community dental agencies.

Our team is open and collaborative with a focus on helping to make a real difference to people’s lives. You’ll thrive with a team around you of like-minded people, whilst you get your teeth stuck into diverse work. Sounds like a place you want to be?

About the role:

The Electronic oral Health Record (EoHR) project is seeking a strategic Business Analyst to lead the transformation of oral health service delivery across Victoria. This key role will drive the development and implementation of future state requirements for our state-wide electronic health record system, working to deliver a unified Dental Record Number (DRN) solution.

This exciting opportunity will lead the discovery and analysis of business requirements across multiple stakeholder groups, including 50+ Community Dental Agencies across Victoria, ensuring alignment between technical solutions and operational needs.

You will play a pivotal role in leading and fostering high-level stakeholder engagement across executive leadership, clinical leaders, technical, and operational workstreams. You will work collaboratively with stakeholders to develop business processes.

To succeed in this role, you will manage complex stakeholder relationships with the ability to influence positive outcomes and champion innovative solutions.

We are seeking a Business Analyst who combines solid technical capability with strong communication and stakeholder management skills to drive end‑to‑end analysis across system configuration, workflow improvement, and operational performance

You will have:

• 5 + years experience as a Business Analyst
• Experience in a clinical team within a primary or tertiary care environment is highly desirable.
• Bachelor's degree in Business Analysis, Information Systems, or related field.
• Advanced certification in Business Analysis (CBAP, CCBA, or equivalent)
• Proficiency in business process modelling tools (Visio, Lucidchart, or similar).
• Expert knowledge in requirements management tools and methodologies and demonstrated expertise in process mapping and workflow documentation.
• Knowledge of BABOK (Business Analysis Body of Knowledge) framework.
• Demonstrated stakeholder management skills and be able to work with operational and executive teams.

Why work for OHV:

• Lead the success of a statewide initiative: Play a pivotal role at the heart of driving impactful outcomes across the entire state, collaborating with key stakeholders and leading critical efforts to ensure the initiative's goals are met.
• It’s the people who make the difference at OHV! Join a friendly and collaborative team in a supportive and dynamic setting.
• Financial Wellbeing: In addition to your salary, you can take advantage of a generous salary package that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. Salary package up to $9,010 to assist with everyday living more affordable.
• Mental wellbeing Carlton boasts several green spaces, including the beautiful Carlton Gardens which provides a relaxing break from the office. Perfect for lunchtime strolls to recharge!
• Competitive benefits: Discounted annual Myki ticket and affordable car parking are provided to help ease travel expenses.
• Public transport: Carlton is well-connected by public transport, including trams and buses, making commuting convenient. The proximity to the CBD also means you can easily access various transport options.
• Proximity to the city center Located just north of Melbourne's Central Business District (CBD), Carlton offers easy access to the heart of Melbourne’s economic and cultural activities. This means you can enjoy the benefits of being close to the city without the constant hustle and bustle.
• Culinary scene: Work at Carlton where it is renowned for its decadent food scene and charismatic culture. Whether you’re looking for a quick lunch or a more leisurely meal after work, there are plenty of options nearby.

We warmly invite you to apply today and take advantage of this great opportunity to join our team! To submit your application, please click ‘Apply’ and follow the prompts. Alternatively, for a confidential discussion, please contact our Talent Team on careers@dhsv.org.au

We will be actively shortlisting during the advertising period, so please send through your application ASAP. Please note: We reserve the right to withdraw this ad prior to the closing date once a suitable candidate has been identified.

Applications close on 6th April 2026

We acknowledge that diversity increases our ability to transform and achieve better health outcomes therefore we encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, all members of the LGBTQI community and people with disability.

OHV is committed to child safety and wellbeing and has zero tolerance for child abuse and harm. We provide an inclusive and welcoming environment where cultural safety for children is promoted and practiced.

OHV is a public health service and requires employees to be vaccinated in accordance with Department of Health policies or guidelines and/or public health orders issued by the government.