Job Description

Join the Caesars Entertainment Family

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice

At Harrah’s & Tropicana Laughlin, our Environmental Services team ensures our property remains clean, safe, and welcoming for every guest. When you join us, you become part of a company that values leadership, teamwork, and Caesars Entertainment’s signature Family Style Service.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment and our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long term financial goals
• Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Environmental Services Manager – Tropicana Laughlin

The Environmental Services Manager leads the public area housekeeping and sanitation operations at Tropicana Laughlin, ensuring the highest standards of cleanliness, safety, and guest satisfaction. This role plays a critical part in delivering Caesars Entertainment’s legendary Family Style Service by creating a pristine and welcoming environment for guests and team members.

• Oversee daily operations of janitorial and sanitation teams across casino and public areas
• Develop and implement cleaning protocols that meet regulatory standards and exceed guest expectations
• Recruit, train, and manage Environmental Services team members, fostering a culture of excellence and teamwork
• Collaborate with hotel and casino departments to ensure seamless service delivery and operational efficiency
• Conduct routine inspections to maintain quality standards and proactively address maintenance needs
• Manage departmental budgets, inventory, and vendor relationships to ensure cost-effective operations
• Respond promptly and professionally to guest feedback, reinforcing Caesars’ commitment to exceptional service

• Proven leadership experience in hospitality, facilities management, or environmental services
• Strong organizational, leadership, and communication skills
• Ability to lead with empathy while upholding Caesars Entertainment’s values of integrity, service, and community
• Working knowledge of OSHA standards and sanitation regulations preferred
• Ability to manage multiple priorities and lead teams in a fast-paced environment

Physical & Mental Demands

• Ability to walk the property for extended periods and conduct inspections
• Ability to lift, push, and pull moderate weights when needed
• Ability to work in a variety of environments, including high-traffic public areas
• Ability to respond quickly to operational and guest service needs
• Ability to work flexible schedules, including nights, weekends, and holidays
• Ability to communicate effectively in English, both verbally and in writing

Be Part of Something Legendary

If you’re ready to bring your leadership, operational expertise, and commitment to excellence to Tropicana Laughlin, we’d be proud to welcome you to the Caesars Entertainment family.