Job Description

Environmental Services Supervisor - Housekeeping

Richmond/Henrico, VA

Full-Time 7AM-3:30PM M-F E/O/W 2 evenings per month 12pm-8pm | 7:00 AM - 3:30 PM | Monday-Friday + Every Other Weekend | Up to $53,000/Year Based on Experience

Lead a Team. Make a Difference.

Are you an experienced housekeeping or environmental services professional who is ready to take the next step in your career?

Lakewood is looking for a dependable, organized, and hands-on Environmental Services Supervisor - Housekeeping to lead our housekeeping, floor care, and laundry operations.

This is an excellent opportunity for an experienced environmental services or housekeeping professional who enjoys leading a team, staying active, maintaining high standards, and making a meaningful difference in a senior living community.

We offer competitive compensation based on years of relevant experience, with the opportunity to earn up to $53,000 annually.

Schedule

Full-Time: 7:00 AM - 3:30 PM

• Monday through Friday
• Every other weekend required
• Consistent daytime schedule
• Full-time hours
• Additional flexibility may occasionally be needed to support community operations

Why Join Lakewood?

At Lakewood, the Environmental Services team plays an important role in creating a clean, safe, comfortable, and welcoming community for our residents.

You will work alongside supportive leadership and a collaborative team while helping lead the department responsible for housekeeping, floor care, and laundry.

Full-Time Benefits Include

• Up to $53,000 per year based on experience
• Medical insurance
• Dental insurance
• Vision insurance
• Generous paid time off
• 4.5% employer retirement contribution
• HSA contributions and employer match
• Tuition and educational reimbursement
• Access to earned wages before payday
• Supportive leadership
• Collaborative team environment
• Meaningful work with amazing residents

Position Summary

The Environmental Services Supervisor is a working leader responsible for directing and participating in daily housekeeping, floor care, and laundry operations.

The Supervisor ensures resident areas, common spaces, and support areas are maintained in a clean, safe, sanitary, and welcoming condition.

This position leads, trains, and supports team members, assigns daily work, conducts inspections, monitors quality, and helps ensure departmental standards and infection-control procedures are consistently followed.

Essential Responsibilities

Leadership and Team Management

• Lead and participate in daily housekeeping, floor care, and laundry activities
• Assign daily work and coordinate departmental schedules
• Help ensure appropriate staffing, coverage, productivity, and timely completion of assignments
• Train and mentor team members on cleaning techniques, infection control, resident interaction, and safety procedures
• Provide immediate coaching and corrective guidance when performance, safety, or conduct concerns arise
• Support a positive, respectful, and team-oriented work environment
• May approve PTO and timecards in accordance with department procedures

Quality and Environmental Services

• Conduct routine inspections and audits to ensure cleanliness and quality standards are maintained
• Monitor resident areas, common spaces, and support areas
• Maintain adequate supplies of cleaning equipment and materials
• Monitor equipment and report maintenance or operational concerns
• Assist with inventory tracking and departmental records
• Maintain required logs and documentation accurately and on time
• Ensure compliance with infection-control, hazardous-waste removal, safety, and company policies
• Coordinate and assist with special environmental services and laundry projects
• Set up and break down furniture and equipment for special events and activities
• Assist with trash removal and sanitation as needed

Resident and Community Support

• Help maintain a clean, safe, and welcoming environment for residents, families, guests, and team members
• Model professionalism, patience, and respect when interacting with residents
• Work collaboratively with other departments and community leadership
• Lead by example and remain willing to work alongside the team when operational needs require it

Qualifications

Required Qualifications

• High school diploma or equivalent
• Minimum two years of housekeeping or environmental services experience
• Prior supervisory or team-lead experience preferred
• Ability to read, write, and follow written and verbal instructions
• Basic computer skills, including scheduling, timecards, corrective actions, and inventory tracking
• Strong sense of responsibility, reliability, professionalism, and attention to detail
• Ability to multitask, prioritize responsibilities, and work effectively with others
• Ability to work 7:00 AM - 3:30 PM, Monday through Friday, with every other weekend
• Valid driver's license may be required if driving a car or golf cart is part of the position

Physical Requirements

This is a hands-on leadership position. The Supervisor must be able to perform physical tasks associated with housekeeping, environmental services, floor care, and laundry operations.

• Lift up to 50 pounds
• Carry up to 20 pounds
• Push and pull up to 50 pounds
• Occasionally operate department equipment
• Stand and walk for extended periods
• Bend, stoop, reach, push, pull, and perform other routine physical activities associated with environmental services

A Career Where Your Work Matters

At Lakewood, our mission is to empower individuals with choices in purposeful living.

Every day, our Environmental Services team helps create the environment our residents call home. Clean common areas, well-maintained resident spaces, fresh laundry, and a welcoming community all contribute to quality of life.

If you are an experienced housekeeping or environmental services professional looking for a stable leadership opportunity with competitive compensation, strong benefits, consistent daytime hours, and meaningful work, we would love to hear from you.

Apply today and become part of the Lakewood team.

Lakewood is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.