Job Description

Purpose of the Role

At Metrocentre we aim to create a compelling and fun experience for our customers.

The purpose of a cleaning operative role is to work with other team members to clean all areas as required in a safe and efficient manner. You are responsible for the day-to-day cleaning of agreed areas set by your Team Leader/ Manager these will include the mall and toilet areas.

Training will be provided on all relevant machinery required within your role, with the expectation that these are well always maintained and used in a professional manner.

You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility always meets the highest standards of safety and cleanliness.

You will also be one of our Customer Service ambassadors, providing world class service to all customers, retailers and contractors.

Key Responsibilities

· To deliver all cleaning and waste operations within the shopping centre.

· Provide excellent customer service to all customers

· Sweeping, mopping and cleaning floors (both FOH and BOH)

· Cleaning public and staff toilets (both male and female)

· Emptying bins and removing rubbish

· General cleaning duties around the centre to meet with periodic schedules

· Gritting of centre during winter maintenance period

· Compliance with all work related Health and Safety regulations at all times

· Any other reasonable task requested by a member of the supervisory/management team

· Assist with the delivery of centre objectives

Skills, Knowledge and Experience

· Enthusiastic to learn and work as part of a team

· Positive ‘can do’ attitude with the ability to show initiative

· Experience in using various cleaning machines and equipment

· To be able to communicate with the public at all levels

· Excellent written and verbal communication skills

· Knowledge of COSHH

Desirable:

· BICS training

· NVQ level 1 cleaning

· SIA licence

Working Hours - 37.5 hours a week, days

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Please see our Benefits Booklet for more information.