Job Description
The Entry Level Technician ensures the accurate and timely inspection of new or pre-owned units and conducts routine inventory scans of all units into the Optimum RV inventory. This candidate will learn the skills required to work as a Service Technician and develop a career in the industry.
Responsibilities:
- Perform cursory inspections on all incoming units, both new and pre-owned, checking for immediate functionality, missing or defective components, or damage. Record issues according to company processes using the approved checklist.
- Report any major issues on new or pre-owned units to a manager before releasing transport drivers or submitting check-in inspection sheets to the sales or consignment department.
- Meet and greet each customer or transport driver at the delivery site for inspection.
- Document and relay customer concerns and questions, including functional issues to be addressed by technicians, to the advisor and/or sales manager.
- Conduct inventory audits to assist with weekly and monthly inventory lot counts.
- Upload inventory documents to partner departments and the manufacturer.
- Attend all company-required meetings.
- Follow all safety guidelines at all times.
- Perform other duties as assigned.
Requirements
Minimum Qualifications:
- High school diploma or general education degree (GED).
- Entrepreneurial mindset, achievement, and goal-oriented.
- Commitment to customer satisfaction.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.
- Capable of efficient planning and organizing.
- Willingness to work evenings and weekends as necessary.
- Proficiency with desktop computers, smart pads, and smartphone applications relevant to successfully completing reporting and other tasks.
- Ability to multitask in a fast-paced environment.
Essential Characteristics:
- Customer Focused: We listen, solve problems, and stay focused on our mission.
- Humble We stay coachable and always learning, confident in our skills but never arrogant.
- Reliable We keep our word to our team and our customers--doing what we say every time.
- Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
Benefits
- Competitive wages
- 401K
- Medical insurance
- Dental insurance
- Vision Insurance
- Company-Paid Life insurance
- Supplemental Life Insurance
- Short- & Long-Term Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- EAP
- Wellness Program including Gym Reimbursement
- Vacation, Personal Time & Holiday pay
