Join a high performing operations team that powers our Wealth & Institutional Services Division behind the scenes. In this role, you’ll execute a high volume of securities transactions and related account activities with precision and speed – free receipts, free deliveries and internal transfers for specialized clients. This includes but is not limited to pending transactions for equities, fixed income, asset backed securities, mortgage backed securities, physical securities, corporate and municipal bonds. You’ll also collaborate closely with Front and Middle Office teams to complete the system work requests. If you thrive on numbers, precision, and collaborative problem‑solving, this position offers the chance to make a direct and meaningful impact on client outcomes.
What You’ll Do:
Process a steady flow of transactions – including free receipts, free deliveries, internal movements, gifts, and same‑day DTC/Fed transactions – per policies and SLAs.
Balance, research, and resolve exception items across depositories, general ledger, and house accounts; document findings and follow‑ups.
Partner with Front/Middle Office to clarify requests, resolve discrepancies, and execute changes.
Verify transactional activity processed by teammates (independent verification/dual controls) to ensure accuracy and completeness.
Interpret data from internal/external sources to process moderately complex transactions with a strong sense of urgency.
Identify and escalate risk, compliance, and suspicious activity issues in line with risk appetite and regulatory standards.
Contribute to process improvements – recommend and help implement changes that enhance accuracy, throughput, and controls.
Uphold internal control standards; support timely remediation of audit and regulatory findings.
What Makes You a Great Fit:
You enjoy calculating & balancing accounts.
You’re detail‑oriented, organized, and calm under time pressure.
You bring a strong sense of ownership, accuracy, and urgency.
You’re collaborative, responsive, and comfortable working from shared mailboxes and structured workflows.
You’re curious and willing to learn securities operations and settlement mechanics.
Education and Experience Required:
Associate’s degree, or equivalent work experience
1+ years’ general work experience
Education and Experience Preferred:
Comfort working with assets and account balancing – strong numerical skills and attention to detail.
Proficiency with Excel, Outlook, Word, and SharePoint for tracking, documentation, and timing coordination.
Clear, professional communication; ability to prioritize and manage workload under time constraints.
Risk and compliance mindset; commitment to internal control standards and audit readiness.
Experience in a similar back‑office environment.
Experience with trust accounting systems, depositories (e.g., DTC, Fed), and general ledger workflows.
Intermediate Excel (e.g., pivot tables, lookups, reconciliation templates) and familiarity with operational reporting.
Knowledge of accounting principles relevant to postings, reconciliations, and error resolution.
Work Model & Location
This is a hybrid role requiring in-office presence four days per week. Eligible candidates must live within reasonable commuting distance to one of the three locations below:
626 Commerce Drive, Amherst, NY 14228
1100 North Market Street, Wilmington, DE 19801
77 Pine Street, Burlington, VT 05401
Scheduled Shift/Required Availability:
Monday-Friday, 8:30am-5:00pm
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Amherst, New York, United States of America
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
