Job Description

We are hiring an Entry-Level Customer Service Representative to join our team and support nonprofit organizations through community outreach, fundraising, and customer engagement initiatives.

This is a great opportunity for individuals interested in starting a career in customer service, nonprofit outreach, fundraising, sales, marketing, public relations, or communications As a Customer Service Representative, you will interact directly with community members, educate the public about nonprofit missions, and help create meaningful connections between organizations and their supporters.

No previous experience is required. We provide paid training, coaching, and professional development to help you succeed in this customer-facing role.

Responsibilities

• Provide exceptional customer service through face-to-face interactions with community members.
• Represent nonprofit organizations and communicate their missions, programs, and impact.
• Engage with potential supporters and answer questions in a professional and friendly manner.
• Assist with nonprofit fundraising campaigns and community awareness initiatives.
• Build positive relationships with customers, donors, and community members.
• Maintain a professional, energetic, and positive attitude in a public-facing environment.
• Participate in daily team meetings, training sessions, and skill development programs.
• Follow campaign guidelines and company procedures accurately.
• Work with team members to meet outreach and fundraising goals.

Qualifications

• Strong communication and interpersonal skills.
• Comfortable speaking with new people in a face-to-face setting.
• Ability to work well in a team environment.
• Reliable, punctual, and dependable.
• Positive attitude and willingness to learn.
• Strong work ethic and commitment to providing excellent customer experiences.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.

We welcome applicants from all backgrounds, including those seeking their first professional opportunity. Training is provided.

Benefits & Perks

• Competitive pay with performance-based bonuses.
• Paid training from experienced team members.
• Full-time employment with consistent scheduling.
• Career advancement opportunities.
• Leadership development and professional growth.
• Hands-on experience in customer service, fundraising, communications, and nonprofit outreach.
• Supportive team environment with ongoing coaching and mentorship.