SharpContra

Entry Level Customer Service Assistant

SharpContra  •  Atlanta, GA (Onsite)  •  8 hours ago
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Job Description

Company Description

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

Job Description

Position Overview

We are seeking a motivated and friendly Entry Level Customer Service Assistant to join our dynamic team. This position is perfect for individuals who are passionate about providing exceptional customer experiences and are eager to develop their career in customer service. As an Entry Level Customer Service Assistant, you will be the first point of contact for our valued customers, assisting with inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers in resolving product or service issues efficiently and effectively.
  • Provide detailed information about products, services, and policies to customers.
  • Document customer interactions and maintain accurate records in the company database.
  • Collaborate with other departments to ensure customer concerns are addressed promptly.

Qualifications

Requirements

  • High school diploma or equivalent qualification.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional in challenging situations.
  • Basic computer skills and familiarity with customer service software are a plus.

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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