About Pacific Office Automation
Pacific Office Automation (POA) is the largest independently owned office technology and document imaging dealer in the nation. Since 1976, we’ve grown to more than 40 branches across eleven western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, and Texas. With over 40 years of success in office equipment and technology sales and service, we’ve built strong partnerships with industry-leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more.
At POA, you’ll find a fast-growing technology company that values hard work, teamwork, and long-term career growth. We invest in our employees through paid training, ongoing certifications, and clear paths for advancement. Our culture is built on respect and collaboration—where every voice matters, no matter your title or tenure.
Entry-Level Field Copier Service Technician
Location: Honolulu, HI (Field-Based | Territory Near You)
Are you looking to start a hands-on career in a growing technology industry? We’re looking for an Entry-Level Field Service Technician to join our service team in the Honolulu area. This is a field position supporting customers throughout Honolulu and surrounding communities.
Paid training is provided—no prior technician experience required!
Compensation: $20–$25 per hour (DOE)
What You’ll Do
Troubleshoot, repair, and maintain office equipment such as copiers, printers, and multifunction devices
Provide high-quality technical support to customers in the field
Communicate clearly with customers to ensure a positive service experience
Diagnose and resolve unique technical issues
Manage your time, daily service calls, and assigned territory efficiently
What We’re Looking For
Mechanical and electrical aptitude
Experience with Canon, Ricoh, HP, Xerox, or similar equipment is a plus
Strong computer skills are a plus
A problem-solver who enjoys hands-on work and customer interaction
Benefits & Perks
Paid training and certifications
Career advancement and leadership opportunities
Supportive, team-oriented environment
Medical, Dental, Vision, and Life insurance
401(k) with company match
PTO, vacation, and sick leave
Flexible Spending Account (FSA) programs
Our Commitment to Diversity & Inclusion
Pacific Office Automation is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other protected status. We value diversity and believe our differences make us stronger.
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Our Mission
Pacific Office Automation is dedicated to the belief that a team of individuals who constantly challenge each other will develop the skills and manpower necessary to solve any problem, whether it’s for the customer, the company, or the community.
Pacific Office Automation started in 1976 in Portland, Oregon, selling copy machines. Over forty years later, we are a recognized leader in office management solutions, offering state-of-the-art technology and award-winning customer service that has helped us grow to 35 offices throughout Oregon, Washington, California, Arizona, New Mexico, Utah, Colorado, Idaho, Nevada, and Texas.
Our Motto: Problem Solved
At Pacific Office Automation, our motto is: “Problem Solved.” That means providing custom office solutions that are fast, efficient and secure. The result: a connected and highly productive office that functions at top efficiency, whether it’s a one-person shop that wants document management advice or a Fortune 500 company concerned with network security.
Although we're now the largest private dealership in the nation, we believe in maintaining an intensely local focus. We do this by building partnerships with our customers, investing in our employees, and giving back to our communities.
