Job Description

Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Billing department.

Candidates with restaurant and hospitality backgrounds are encouraged to apply!

Job Type: Full-time; In-Office

Salary: starting $18.00 per hour

About the Company

Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,000 providers throughout our 20+ locations and we are continuing to grow!

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail.

About the role:

The Billing Specialist is responsible for accurate and timely billing of insurance claims, management of payments, and customer service with our clients and providers. Successful candidates will have excellent attention to detail, follow through on researching accounts, and collaboration with customers and other departments. We encourage new ideas and creative process improvements that can make us a stronger team and company. Previous billing experience is not required and plenty of training is available!

Responsibilities include:

• Communicate with clients and providers regarding insurance questions, partnering with them to ensure accurate insurance information is received while working to educate clients about their financial responsibility.
• Verify and communicate insurance benefits information to all new clients.
• Complete daily claims submission, insurance billing, and client ledger research.
• Process and post insurance and client payments.
• Collaborate with team members to meet billing department goals and daily tasks.

Requirements

• Customer Service experience is required
• Ability to communicate professionally, clearly, and effectively with clients, management, staff and providers via email and over the phone

• Excited to grow with an expanding business
• Positive attitude and interest in learning new skills
• Experience with Microsoft Excel spreadsheets
• Background check required
• Schedule: Monday - Friday 8:30am - 5pm
  
  Preferred, not required:
• Basic understanding of health insurance (preferred)
• Front desk or billing experience at medical, dental, or vision facilities (preferred)
• Associates degree (preferred)

Benefits

• We provide our full-time employees with:
• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Job Type: Full-time; In-Office

Salary: starting $18.00 per hour