Job Description

Entry Level – Assurance and Compliance Officer - Service Delivery Centre

The opportunity

As our Entry Level – Assurance and Compliance Officer you’ll be responsible for supporting and delivering assurance and compliance activities for a large‑scale data reporting and collection program on behalf of the Australian Government. This program collects information quarterly from a range of small, medium and large‑scale service providers with the government, utilising the data to help monitor and improve the quality of services provided.

This role involves undertaking assurance and compliance assessments of data provided by service providers to assess the accuracy and reliability of information reported through to the central monitoring agency.

This role requires Australian Government Baseline security clearance; therefore, Australian citizenship is mandatory

This role is based in Wadawurrung – Ballarat. (Roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.)

Your key responsibilities

• Conduct assurance and compliance checks of provider‑submitted data by following documented Standard Operating Procedures and checklists.
• Assess the accuracy of data and information reported to the central monitoring agency provided by service providers.
• Identify discrepancies between datasets, and any anomalies or potential risks in reported data.
• Prepare a summary report of exceptions and issues identified through analysis of information to be provided to central monitoring agency.
• Utilise approved record management systems for efficient processing and storage of information.

Skills and attributes for success

• Communication: Strong verbal and written communication skills for effective interactions with internal and external stakeholders.
• Attention to Detail: Ability to work with large data sets and meticulously examine and accurately identify potential exceptions.
• Customer Service: Ability to provide high quality customer service in a fast‑paced business environment.
• Quality Assurance: Commitment to maintaining high standards in assurance and compliance processes and documentation, ensuring adherence to all relevant standards and procedures.
• Analytical Skills: Possess an analytical mindset to interpret data, assess information reported by service providers, and provide accurate reporting on discrepancies, anomalies or other issues identified.
• Technology Proficiency: Proficient with the MS Office suite, particularly MS Word and MS Excel.

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Experience in a compliance or assurance role.

What we offer you

You’ll be supported to grow from day one, with practical on‑the‑job training and ongoing development. Day‑to‑day work is backed by practical benefits, including free onsite parking and discounted local leisure centre memberships, making work‑life balance easier and more affordable. We also offer paid volunteering days, giving you the chance to support Ballarat community organisations while you build a meaningful career close to home.

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We’re proud to be recognised as the #1 WORK180 Endorsed Employer in the Top 101 Employers for Women 2026. Learn more

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including up to 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

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