Name
Entertainment Ticketing Manager, Japan
Location
TOKYO TORCH Tokiwabashi Tower, Tokyo
Business unit
FU-PR&GR Department
Working time
Full-Time
Type
B2B Partnership
About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this role, you'll handle:
1. Expand and manage partnerships with international and local organizers, agencies, entertainment companies, and ticketing platforms, identifying scalable collaboration opportunities.
2. Lead co-marketing initiatives for large-scale events, including partnership negotiations, campaign planning, and execution to drive commercial results and brand impact.
3. Own end-to-end partnership projects, ensuring quality delivery, timeline alignment, and long-term partner satisfaction.
4. Act as the project PMO, coordinating closely with internal teams such as Marketing, Sales, and Product to ensure smooth execution.
5. Lead full-cycle commercial negotiations across various partnership models, managing risks and securing optimal business terms.
What you'll need to succeed:
1. At least 5+ years of experience in business development, partnerships, or marketing within the entertainment, sports, ticketing, or related industries.
2. Proven experience contributing to or leading large-scale international projects (3,000+ attendees) successfully delivered in Japan.
3. Strong industry networks within Japan’s event ecosystem, including agencies, promoters, organizers, ticketing platforms, or IP holders.
4. Excellent communication and coordination skills, with the ability to manage both external partnerships and internal cross-functional teams.
5. Strong market insight and business acumen, with the ability to create clear, impactful business decks and reporting materials. 6. Fluent Japanese is required for local market engagement and partner management, English and/or Mandarin proficiency is a strong plus for international coordination and cross-border projects.
Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?
Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
Trip.com Group is a leading one-stop travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Founded in 1999, listed on Nasdaq in 2003 and HKEX in 2021, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
