Job Description
Job Location: EAGLE MOUNTAIN CASINO - PORTERVILLE, CA 93257
Position Type: Full TimeEducation
Level: 2 Year Degree
Salary Range: $27.06 - $31.79 Hourly
Job Shift: Any
Job Category: MarketingTITLE: Entertainment Coordinator
REVISED: July 13, 2022
APPROVED:
The Entertainment Coordinator is responsible for the planning and coordination of all concerts and events.
DUTIES AND RESPONSIBILITIES:
- Responsible for planning annual entertainment and events as it pertains to the goals for the company and general marketing department.
- Responsible to ticketing system, information, costs, and audit reports.
- Responsible for flow of information by maintaining written and verbal communication amongst all departments to ensure efficient service.
- Act as a liaison between guest and management as relates to needs of concert guest complaints and concerns.
- Acts as a liaison for the client and property to ensure successful execution of the event/show.
- Negotiate and arrange all entertainment offers and agreements with and through entertainers or entertainment agents.
- Promote travel to the property through implementation of promotions and programs marketed through offices of tourism, convention bureaus, local visitors’ associations, travel agents, events planners, and local business organizations.
- Arrange for billing or payment in accordance with contract agreement (Deposits, Final payment, Commissions, and accounts payable).
- Review, negotiates, and arranges all rider agreements.
- Coordinates all entertainment rider special request and requirements with tour management.
- Ensure signed contracts and W-9’s are received before each event performance.
- Order and advance all event supplies needed for production and event operation.
- Coordinates and communicates with support departments involved in the execution of the events.
- Coordinates sound preparation for show production with house package and arrange for additional load-in prior to show.
- Coordinates Lighting preparation for show production with house package and arrange for additional load-in prior to show.
- Advance show with artist Business Manager, Tour Manager, Road Manager, Production Manager and Technical FOH.
- Arrange hospitality, catering, hotel accommodations and travel arrangements for visiting entertainers.
- Facilitate and oversee entertainment venue and event layout depending on performance.
- Fulfilling request by entertainers, staff, and guest services during events.
- Assists with production requirements for event set up ticket distribution or collection.
- Retain information concerning all current promotions, entertainment, and events.
- Maintain the highest level of confidentiality and professionalism within the department.
- Must attend and be certified in all applicable trainings required.
- All other departmental duties as assigned.
QualificationsQUALIFICATIONS AND REQUIREMENTS:
- Associate degree plus experience in Entertainment field or 3 years Casino Marketing experience.
- Bilingual (Spanish/English) a plus.
- Knowledge and experience working with entertainment agents and tour management.
- Experience using and managing event ticketing system for businesses example ticket master or etix.
- Knowledge and experience coordinating sound and lighting for concerts.
- Excellent organizational, communication, interpersonal and guest service skills.
- Must be proficient in Microsoft Suite, internet, digital marketing, and office equipment.
- Must have a valid Driver License and be insurable through Eagle Mountain Casino’s insurance carrier.
- Willing to attend trainings and train others.
- Willing to work some nights and weekends.
- Willing to travel for events and trainings.
- Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
PHYSICAL AND ENVIRONMENTAL:
- While performing the duties of this job the employee is regularly required to talk, hear, stand, walk, and sit.
- Occasionally required to reach with hands and arms, use hand to finger, handle, or feel objects, tools, or controls.
- Must be able to operate in mentally and physically stressful situations.
- Environment is administrative setting with occasional visits to the casino floor.
- Must be able to stand for long periods of time.
- Must be able to lift and carry up to 30 pounds.
- Must be able to work in a fast-paced environment.
- Must be able to travel.
- Noise level is moderate to high when on casino floor.
- Must be able to perform all essential duties of the job with or without reasonable accommodation.
REPORTS TO: Marketing Manager
SUPERVISES: None
HOURS: The casino operates 24/7. Schedule, shift, and hours will vary.
SALARY: $/hour / weekly pay / overtime eligible
BENEFITS: Medical Dental, Vision, Group Life, and Healthiest You; Flexible Spending Plan (FSA), 401k, and PTO
PREFERENCE IN FILLING VACANCIES IS GIVEN TO QUALIFIED INDIAN APPLICANTS IN ACCORDANCE WITH THE TULE RIVER INDIAN PREFERENCE ORDINANCE, VETERAN PREFERENCE. EAGLE MOUNTAIN CASINO IS AN EQUAL OPPORTUNITY EMPLOYER.