Job Description

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About the Role

Verkada is seeking a Solutions Engineer in Melbourne with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their Territory Enterprise Account Executives to expand the Verkada footprint upmarket into Fortune 500 companies. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory Enterprise AE's. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely.

This is a full-time remote position; applicants must be located in Melbourne.

What You'll Do

• Be the trusted technical advisor to key customer stakeholders: CTOs, CISOs, IT Executives, Security Engineers, Network Engineers, Head of Physical Security, etc
• Utilise your technical expertise to understand and navigate customer requirements
• Collaborate with the sales team to assess and qualify Enterprise customer opportunities, and contribute to the design of effective technical solutions
• Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences
• Act as the Verkada technical Subject Matter Expert, collaborating closely with other departments such as Product, Support, Marketing, and Enablement
• This role requires regular travel, estimated to be 40% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration

What You Bring

• Bachelor's degree in Information and Computer Technology, Cybersecurity, Networking, IT Security, Computer Engineering or related degree from an accredited university
• Demonstrate a solid understanding of TCP/IP, TLS, DNS, DHCP, NAT, VLANs and L2 devices
• Exhibit outstanding written and verbal communication skills, along with effective presentation abilities
• Excellent account management, follow-through, and attention to detail
• Entrepreneurial and positive attitude with a strong desire to learn
• Experience working with IT infrastructure, Linux operating systems, APIs, Python, and other coding languages preferred
• Industry certifications are a plus: Network +, Security+, CCNA, AWS Solutions Architect, etc.
• Must be located in Melbourne
• Must be willing and able to travel

Australia Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 66% covered
• Medical, optical, dental, and hospital coverage
• Paid parental leave policy & fertility benefits
• Life and Disability coverage
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy meals provided daily
• Commuter benefits

Additional Information

• You must be independently authorised to work in Australia. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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