Noor Staffing Group

Enterprise Service Management ServiceNow Architect

Noor Staffing Group  •  United States (Remote)  •  4 months ago
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Job Description

Senior Enterprise Service Management Architect (ServiceNow)

Fully Remote

Key Role Overview

We are seeking a Senior Technology professional who will be responsible for implementing and optimizing ServiceNow platform modules

Core Responsibilities

Technical Analysis and Implementation

  • Conduct comprehensive research and in-depth analysis for developing ServiceNow platform modules
  • Capture detailed business requirements
  • Perform end-to-end testing of configured functionalities
  • Participate in designing and transitioning service management solutions

Requirements and Documentation

  • Perform meticulous data analysis to generate precise developer requirements
  • Create and maintain requirements traceability matrix
  • Develop comprehensive project documentation
  • Transform high-level concepts into granular, actionable details

Collaborative Engagement

  • Support development and testing teams
  • Facilitate requirements gathering workshops
  • Provide training to internal teams and clients
  • Assist delivery teams in resolving platform-related challenges and enhancing service quality

Key Skills/Qualifications

  • 10+ years of professional experience
  • Advanced ServiceNow platform expertise
  • Strong analytical capabilities
  • Excellent facilitation and communication skills
  • Detailed-oriented approach to technical implementation
Noor Staffing Group

About Noor Staffing Group

Employing people across the United States in fields from healthcare to high-profile professional to light industrial, NSG encompasses all disciplines and regions to meet the challenging and sophisticated employment demands of our clients.

With a track record of staffing excellence, our recruiting team and support staff handle all projects with a commitment to quality service. We are a collaborative, innovative and customer-service oriented group of professionals. We continually build and establish relationships with top-tier organizations and industry-leading professionals nationwide.

NSG’s clients include elite professional services firms, Fortune 500 companies, local, federal and state agencies as well as small and mid-cap businesses. NSG is a minority owned supplier with 14 offices, 250 corporate staff and 4,000 contingent staff across 40 states. NSG is a part of the Noor Inc. family of companies and is committed to providing top-tier, unparalleled recruiting and staffing services.

The NSG team serves as career consultants to each of our candidates - they count on us to be their strategic career partner through every step of the process. We are fully invested in their success and our engagement goes beyond simply reviewing a resume. We recognize that a candidate's success depends on finding the right opportunity and we engage all of our resources to help them reach their potential.

Industry
HR & Recruiting
Company Size
501-1,000 employees
Headquarters
New York, NY
Year Founded
2005
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