Job Description

Enterprise Sales Manager

Contract (ie Perm/FTC/Part-Time): Permanent

Team: Nomadic

Office Location: UAE – Dubai

The purpose of the enterprise sales manager role is to drive strategic business growth across the Middle East by building and converting a strong, sustainable pipeline of new opportunities, developing senior stakeholder relationships and positioning Nomadic’s services and technology to meet regional client needs.

Key Competencies and Job Expectations

At Fragomen, our performance is oriented around five Key Competencies. Our job descriptions aim to

provide guidance on our individual roles and our Job Expectations Library is designed to provide

guidance on what is expected at each CCF level. Both tools, along with your job description, should be used to holistically understand what is expected of you at Fragomen.

The Role

Sales

• Build and maintain a robust new-business pipeline through prospecting, referrals, events and strategic introductions
• Deliver against defined KPIs
• Qualifying and tracking leads in Salesforce – identifying prospect value, forecast revenue and manage sales stages
• Proficiency in presenting and speaking to Fragomen’s proprietary Nomadic online technology platform
• Prepare and send Nomadic Service Proposal inclusive of rate plan
• Reviewing ongoing prospect targets with support from your line manager

• Representing Nomadic at regional conferences, trade missions and networking events.
• Development and nurturing of senior level stakeholder relationships in the region

Client Service

• Execute successful onboarding and implementation of new accounts
• Establish client requirements of portal functions Ensuring the operations service delivery team is set up for success through productive feedback from clients and the market
• Looking for opportunities for growth within existing accounts

Billing / Finance

• Ensuring the implementation of clients for successful payments and collections

Key Skills

Planning & Organization

• Plans workload and can meet deadlines and priorities for own work, taking into account delivery expectations and agreed client service standards
• Ability to work under pressure and manage conflicting priorities
• Plans workload and sets realistic deadlines and priorities for own work and team members, taking into account delivery expectations from client.

Communication

• Supports strong client relationships by displaying professionalism and efficiency in appropriate communications
• Excellent presentation skills
• Excellent verbal communication, with ability to convey messages clearly and concisely and effectively express oneself verbally in an articulate and polished manner
• Fluent in Arabic and English, preferable a third language relevant to the demography in the region
• Generates clear, well-organized written work-product
• Active listening skills
• Builds strong relationships within the team
• Assists with and participates in internal trainings
• Ability to work across multiple cultural contexts and to connect with people from other

Cultures.

Accountability

• Accepts responsibility for work output
• Aware of own strengths and development areas
• Displays professionalism and a positive attitude
• Contributes to discussions on process and best practice

Proactivity

• Demonstrates flexibility and initiative
• Encouraged to contribute ideas and / or suggestions for improvements
• Identify inefficient processes and raises them with the senior management team
• Developing an understanding of the firm’s global presence and capabilities

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UAE offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: Private health insurance including dental and telemedicine services, a comprehensive employee assistance programme, and Headspace membership
• Lifestyle: Ticket allowances, financial wellbeing platform and advances against housing
• Time Away from Work: 22 days annual leave + public holidays, enhanced maternity leave, volunteering leave and long service leave
• Professional Development: Access to our e-learning platform, mentoring schemes, and training & education bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of three days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

What to expect:

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are:

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a diverse, forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.

We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (“RBP”) prioritise Fragomen’s social responsibility through a cohesive strategy covering five key focus areas of Wellbeing, Diversity, Equity and Inclusion, CSR, Pro Bono and Sustainability. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website - https://www.fragomen.com/about/responsible-business-practices.html

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion and disability.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.