Job Description

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

Banks, insurers, lenders, and wealth firms are all asking the same question: how do we move from chat-only to voice and AI agents without regulatory, brand, or operational blowback? You'll own our North America enterprise motion in financial services and be the person who answers it, with customers, partners, and the C-suite. This is a rare chance to join while the vertical is moving from pilots to production, with the mandate to build the playbook and the team.

In this role, you will:

• Own the enterprise FinServ function across banking, insurance, lending/payments, and wealth: strategy, pipeline, forecast, process, execution
• Define the enterprise ICP, sales methodology, and a repeatable motion for regulated buyers
• Build and lead a high-performing enterprise sales team
• Land anchor logos in legacy banks and insurers, then expand across business lines (this is an industry where one named logo opens doors with its peers)
• Guide buyers through model-risk review, architecture review, and vendor security, bringing Risk, Compliance, and InfoSec in early
• Help customers pick a narrow, high-volume first use case (servicing, caller verification, collections, claims, onboarding) and scale from there
• Partner with our Forward Deployed Engineers, Product, Marketing, and Customer Success to co-build and share what the field teaches us
• Lead executive briefings, events, and high-stakes negotiations
• Bring a sharp view of the competitive landscape, including build-vs-buy and platform bundlers, to positioning and strategy
• Set the bar for sales culture, integrity, and customer-first execution

Requirements:

• Proven enterprise sales leadership in a high-growth, product-led tech company (AI/ML strongly preferred)
• Track record selling to banks, insurers, or fintechs, and navigating Risk, Compliance, and InfoSec gatekeepers
• Experience building and scaling sales teams from the ground up
• Seven-figure enterprise deals and complex, multi-stakeholder cycles
• Working knowledge of financial regulation and model-risk expectations (a plus)
• Ability to be strategic and hands-on at once
• Executive presence at C-suite and board levels
• Collaborative, humble, and driven
• Passion for the transformative potential of conversational AI

Location

This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.

#LI-remote

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.