Job Description

The Enterprise Sales Account Manager is responsible for driving revenue growth by managing existing enterprise accounts and developing new business opportunities within the Riyadh market. The role focuses on building strong client relationships, identifying customer needs, and promoting IT solutions including infrastructure, cybersecurity, cloud services, and related technologies. The successful candidate will work closely with internal teams to ensure customer satisfaction and achieve sales targets.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned enterprise accounts.
• Develop long-term partnerships with clients to ensure customer retention and satisfaction.
• Act as the primary point of contact for client inquiries, requirements, and escalations.
• Conduct regular client meetings to review business needs and identify opportunities for expansion.

Business Development

• Identify and acquire new enterprise customers within the Riyadh market.
• Generate sales leads through networking, referrals, and market research.
• Build and maintain a strong sales pipeline to achieve monthly and annual sales targets.
• Prepare and deliver professional sales presentations and proposals.

Sales & Solution Consulting

• Understand customer business requirements and recommend suitable IT solutions.
• Promote company offerings including infrastructure solutions, cybersecurity, cloud services, networking, and managed services.
• Coordinate with technical and pre-sales teams to design customized solutions for clients.
• Negotiate pricing, contracts, and commercial agreements with customers.

Performance Monitoring & Reporting

• Monitor sales performance against targets and KPIs.
• Maintain accurate sales forecasts and pipeline updates in CRM systems.
• Prepare periodic sales reports and market feedback for management.
• Analyze market trends and competitor activities to identify growth opportunities.

Collaboration & Customer Support

• Work closely with internal departments including technical, operations, finance, and support teams.
• Ensure successful project handovers and smooth service delivery.
• Support customers throughout the sales cycle and post-sales process.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 2 years of experience in IT sales within Riyadh market.
• Strong experience in enterprise sales, account management, and business development.
• Good understanding of IT solutions including infrastructure, cybersecurity, cloud computing, and networking solutions.
• Proven ability to achieve sales targets and manage client relationships effectively.
• Excellent communication, negotiation, and presentation skills.
• Fluent in Arabic with good command of English.
• Proficiency in CRM systems and Microsoft Office applications.

Skills & Competencies

• Enterprise Sales Management
• Client Relationship Management
• Business Development & Lead Generation
• Negotiation & Closing Skills
• Strategic Thinking
• Market Analysis
• Solution Selling
• Communication & Presentation Skills
• Time Management & Organization
• Team Collaboration