Job Description
We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!
The purpose of this position is to enhance the safety and security of the credit union assets and provide superior member service. The Fraud Analyst will work in conjunction with the Senior Fraud Analyst in reviewing early detection reports to prevent and mitigate fraud. Additionally, the Fraud Analyst will be responsible for receiving and processing member fraud/dispute claims. This position provides value to the Credit Union by reducing losses and resolving card holder disputes in an expedient manner.
Responsibilities:
• Receive and process incoming fraud/dispute claims.
• Review System Generated Fraud Reports for potential suspicious activity
• In conjunction with the Senior Fraud Review Specialist, prepare periodic reports regarding the status of credit union assets and assist with fraud related budget projections, historical analysis and forecasting trends
• Treats all co-workers and members with respect.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Other related duties as assigned.
• Maintains member and other sensitive information with confidentiality.
Qualifications:
• 2-3 years’ experience in banking frontline, accounting or teller operations or 1 year experience in banking fraud prevention.
• Familiarization of the debit and credit fraud claims process
• Computer processing skills
• MS Excel familiarization
• Detail oriented
• Strong communication skills and excellent member service skills
Education: High School Diploma or GED, some college
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic work location:
• Alaska: Min $23.88 - Mid $29.85 - Max $35.82
• Arizona: Min $21.05 - Mid $26.31 - Max $31.58
• Florida: Min $20.66 - Mid $25.83 - Max $30.99
• Nevada: Min $21.54 - Mid $26.92 - Max $32.31
• Northern California: Min $25.34 - Mid $31.68 - Max $38.01
• Southern California: Min $23.88 - Mid $29.85 - Max $35.82
• Texas: Min $20.66 - Mid $25.83- Max $30.99
• Washington: Min $24.46 - Mid $30.58 - Max $36.70
• Wyoming: Min $21.15 - Mid $26.44- Max $31.72
The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.
Benefits:
• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement
California Employee Privacy Notice:
https://nuvisionfederal.com/disclosures/c
Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future.
Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting@nuvisioncu.org. We will work with you to meet your needs in accordance with applicable laws.
