Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for sharing leadership of a sales force with a regional executive to achieve sales goals and integrating partnerships within the Enterprise. Key responsibilities include managing and executing processes jointly and developing strategies to meet goals and talent management including market expansion, hiring, onboarding, proficiency of sales routines, and providing feedback and coaching. Job expectations include integrating and driving strategic management and process improvement, communicating across lines of business, and coaching and developing employees.

Responsibilities:

• Engages with Enterprise key stakeholders, partners, and business leadership to deliver on business objectives, while providing updates on strategic business initiatives
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness
• Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment
• Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines

Skills:

• Business Case Review
• Business Development
• Business Operations Management
• Performance Management
• Coaching
• Leadership Development
• Relationship Building
• Workforce Analytics
• Collaboration
• Networking
• Presentation Skills
• Talent Development
• Workforce Planning

Required skills:

• Previous sales experience and proven sales results evidenced by opening new markets or turning around existing markets.
• Experience coaching sales teams and interacting with executives.
• Ability to communicate and influence verbally and in writing to multiple levels and audiences.
• Receive and handle client escalations and ensure enterprise complaints tracking process is executed.
• Ensure integration, alignment and effective partnerships with financial centers operations, wealth management, consumer lending, small business and enterprise practices.
• Must have strong small business lending knowledge.

Desired Skills:

• Previous Practice Solutions experience

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$100,000.00 - $107,500.00 annualized salary, offers to be determined based on experience, education and skill set.Formulaic incentive eligibleThis role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee’s performance against defined metrics.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.