Job Description

About the role

Markets Operations Platforms brings together critical products and shared capabilities across Agency Lending and wider Markets Operations, spanning platforms, data, workflows and engineering teams.

As Enterprise Product Manager, you will set direction across this portfolio, connect workstreams and focus teams on measurable outcomes. Working across Operations, Design, Engineering, Architecture, Delivery and application owners, you will create the shared context needed to solve the right problems and build solutions that can evolve.

What you’ll do

Understand users and set direction

• Build a deep understanding of Operations users, workflows, pain points and information needs through engagement, observation, data and feedback.
• Turn priority opportunities into clear, testable problems, then define a compelling portfolio vision, measurable outcomes and an enduring product strategy.

Lead discovery and prioritisation

• Lead continuous discovery with Operations, Design, Architecture and Engineering, testing value, usability, feasibility and viability.
• Make evidence-led trade-offs across user impact, strategic fit, dependencies, cost and time-to-value, using focused increments to accelerate learning.

Align the portfolio and empower teams

• Maintain the end-to-end view across journeys, platforms, data and integrations, resolving gaps, overlaps, dependencies and competing assumptions.
• Give empowered teams clear outcomes and guardrails while clarifying decision rights across enterprise product management, product owners, application owners, architects and delivery leads.

Measure and improve

• Define measures for adoption, journey performance, service quality, efficiency and target-state progress.
• Use telemetry, user feedback and operational evidence to evaluate releases, refine priorities and drive continuous improvement.

Role boundaries

The role is accountable for portfolio coherence and outcomes. It partners with, but does not absorb, the responsibilities below.

Partner

Primary accountability

How this role partners

Business / Operations Product

Business outcomes, operating model, process decisions and adoption

Aligns outcomes, validates user value and shapes the joint roadmap.

Engineering Leads

Execution, quality, technical delivery and team health

Provides product context and agrees value, scope and sequencing trade-offs.

Architecture and Data

Target architecture, solution integrity, data design and standards

Ensures choices support the product strategy and end-to-end journey.

Workstream Product Owners

Day-to-day product decisions and backlog clarity

Sets portfolio context, resolves cross-product conflicts and maintains outcome alignment.

Delivery / Programme Management

Plans, milestones, dependencies and delivery governance

Uses delivery insight to inform trade-offs while retaining focus on outcomes and learning.

What you’ll bring

• Strong product judgement, curiosity about users and confidence making evidence-led decisions.
• Ability to set direction and make thoughtful trade-offs across stakeholders and technology domains.
• Credibility with senior Operations, Product, Design, Architecture, Data and Engineering leaders.
• Inclusive, influential leadership, systems thinking and clear communication.

Experience that will help you succeed

• Significant product management experience across complex enterprise products, platforms or portfolios.
• A track record of leading strategy and discovery across connected products or multiple engineering teams.
• Experience with operational technology, workflow or data products, internal platforms or enterprise transformation.
• Evidence of moving teams from feature delivery to measurable outcomes using research, telemetry and operational data.
• Financial services, securities finance, asset servicing, Agency Lending or Markets Operations experience is valuable, but not essential.

Success in the role

Success dimension

Evidence of progress

Direction

Teams understand the shared vision, priority outcomes and how their work contributes.

User value

Priority capabilities are shaped through discovery and validated with users.

Portfolio coherence

Cross-workstream gaps, overlaps and dependencies are visible and resolved.

Delivery learning

Evidence from releases informs roadmap changes and better decisions.

Sustainability

The portfolio has clear ownership, measures and priorities beyond the transformation horizon.

Why this role matters

Several operational journeys, platforms and teams must now come together around a shared future. This role will shape a coherent portfolio that works for users, supports the target operating model and remains adaptable as needs change, creating visible enterprise impact and lasting product capability across Markets Operations.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement