Job Description

The Enterprise Payments Application Analyst, supports the end-to-end administration, maintenance, and continuous improvement of the Global Payments Platform (GPP). This role is responsible for providing functional and technical support for a mission-critical enterprise payments platform that processes ACH, Wires, Real Time Payments (RTP), FedNow, and emerging payment rails. Working under the direction of the VP, Enterprise Payments Application Manager, this role partners closely with Technology, Operations, Risk, Finance, Compliance, and Client teams to ensure platform stability, data integrity, regulatory compliance, and operational efficiency. The role focuses on production support, incident resolution, requirements analysis, testing coordination, vendor engagement, and ongoing platform enhancements to support business growth and increasing transaction volumes.

Responsibilities

Essential Functions

Qualifications

Education/Experience Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, Finance, or related field, or equivalent experience.
• 5+ years of experience in payments, banking operations, financial services technology, or enterprise application support.
• Experience supporting high-availability, transaction-based systems in a regulated environment.
• Working knowledge of ACH, Wires, RTP, FedNow, or similar payment rails.
• Experience with system requirements documentation and production support processes.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Direct experience supporting Global Payments Plus (GPP) or comparable enterprise payment platforms.
• Knowledge of payment rules and regulatory requirements applicable to ACH, Wires, RTP, and FedNow.
• Experience with transaction reconciliation and billing validation processes.
• Familiarity with vendor-managed platforms and third-party risk considerations.
• Experience participating in platform upgrades or modernization initiatives.
• Flexibility to support non-standard work hours as needed.

Additional Information

This job will be open and accepting applications for a minimum of five days from the date it was posted.

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/

Company Culture & Background Screening

Company Culture at The Bancorp Bank https://www.thebancorp.com/company/company-culture/

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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