Job Description

Everforth ECS is seeking an Enterprise Operations Manager to work in our Fairfax, VA office This role is Contingent upon contract award.

This role will lead the day-to-day activities and provide subject matter expertise in network administration, network support, management, switching, and routing to ensure smooth functioning of the network for business needs in support of the Army National Guard (ARNG) mission. The Enterprise Operations Manager shall provide subject matter expertise in network administration, network support, management, switching, and routing to ensure smooth functioning of the network for business needs

• Providing enterprise network operations support (NOC), ensuring the availability and security of DoDIN services for the NGB, ARNG, and State Joint Forces Headquarters (JFHQs).
• Providing Tier 1, Tier 2, Tier 3, and IT Operations support 24/7/365, including telephonic and on-site assistance.
• Identifying customer problems and implementing repeatable, best practice solutions across the enterprise.
• Leading and directing continuous end-to-end system and network management and defense of the essential elements and applications of DoDIN to assure its availability.
• Supporting the RCC-ARNG in providing classified and unclassified DoDIN services (i.e., data, voice, and video), architecture data management support, enterprise data processing and hosting support, and cybersecurity services.
• Providing flexibility and quick response capability to address new and emerging requirements.
• Configuring and optimizing network devices such as routers and switches.
• Developing and implementing network backup and recovery procedures.
• Diagnosing network connectivity issues and ensuring secure, high-performance network operations.
• Implementing security measures to protect network communications and mitigate cyber threats.
• Monitoring network performance and maintaining databases for efficient data access.

Qualifications

• Possess a Top-Secret clearance with eligibility for SCI.
• Masters degree or higher in Computer Science, Cybersecurity, Data Science, Information systems, Information Technology, Software Engineering, or degree in alignment with the DoD 8140 Interim Foundational Qualification Guidance for Education.
• A minimum of five years of recent experience (within the last 10 years) managing a global WAN.
• Possess the appropriate certifications and education to achieve an advanced DoDM
• 8140.03 qualification requirements for the DCWF work role 441 at the advanced
• level.
• At least one of the following certifications: SecurityX / CASP+; CCNA; CCNP Security; CCSP; GCED; GCIA; GCLD; GDSA; GFACT
• Possess an ITIL® 4 Foundation certification