Job Description

About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

We are looking for an Enterprise Lead to spearhead growth and scale TikTok’s dine-in local services ecosystem. TikTok’s local services partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As the Enterprise Lead, you will own relationships with the most strategic enterprise-level dine-in partners while building, coaching, and leading a high-performing account team.

The immediate focus will be on scaling and deepening relationships with top enterprise dine-in brands, unlocking new service offerings and growth opportunities on TikTok.

Responsibilities

1. Lead and scale a team of Enterprise Account Managers overseeing Tiktok's Go. Provide coaching, guidance and mentorship to drive both team and client's success. Support your team's career growth while fostering high performance.

2. Own enterprise revenue and growth outcomes for the dine-in vertical. Translate topline targets into clear operating plans, account strategies, and executional priorities across complex, multi-location and enterprise partners.

3. Serve as a senior partner to enterprise merchants, engaging HQ and executive stakeholders to drive adoption, expansion, and retention. Lead strategic planning conversations and align TikTok solutions with partners’ broader business objectives.

4. Collaborate cross-functionally with Marketing, Product and Sales Operations to scale best practices, improve processes, and close performance gaps across the enterprise team.

5. Build and maintain an inclusive, high-performing team culture that values ownership, collaboration, and continuous improvement.