Posting number: 26-01283
Department: Information Technology
Job classification: ENTERPRISE IT TECHNICIAN
Posting type: Open
Categories: IT and Computers
Are you passionate about technology, customer service, and solving complex IT challenges?
The Fairfax County Department of Information Technology is seeking an Enterprise IT Technician to join the Customer Experience Division—a collaborative team dedicated to delivering exceptional technology support across the County.
This is a cross-functional technical support position designed to provide flexibility across multiple customer-facing technology services. While the primary assignment will support the Mobility Services team, this position will also assist other Customer Experience teams as operational priorities evolve, including the Enterprise Service Desk, PC Lifecycle Program, Video Teleconferencing (VTC), Multifunction Devices (MFD), and other enterprise support initiatives.
This position is eligible for a hybrid work schedule; however, candidates should expect to work primarily onsite. Because the role provides hands-on technical support across multiple Customer Experience teams, regular in-person attendance is an essential function of the position.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
Work is generally active and performed in a dynamic office and field environment. The position requires the ability to lift and transport computers and peripheral equipment during installations, moves, and replacements. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
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• Quality of co-workers
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• The county's mission
• Compensation and benefits, including a defined retirement plan
• The work environment
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When you come to Fairfax County Government, you have arrived at a very special workplace. We employ over 12,000 workers across the county...people who are dedicated to discovering, developing and delivering innovative ways to make a difference in the lives of the people we serve. But our mission also entails something more. As a county government, we seek to maintain high ethical standards and a culture that values honesty, integrity and transparency in all that we do. Our decisions are driven by what is right for our 1.18 million residents. And we are committed to our employees, to the environment in which we live and to the community we serve.
What's both crucial and refreshing about our culture is this—here, you'll find diversified experiences, strong ethics and integrity, and a resounding passion for improving human health. As part of our team, you'll collaborate with talented and dedicated colleagues while developing and expanding your own career.
Our employees have an extraordinary sense of purpose: bringing some of the county's finest achievements to the residents of the county by delivering exceptional services.
So, tour our website. Learn more about our people—their backgrounds and interests, our work and our mission. Gain the information you need to decide if Fairfax County Government is a match for you. We'll show you where your expertise can add value, and then how to apply for the positions that interest you. In the end, we hope you will discover more about us and the many reasons to join us.
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