Responsible for the Operational Management of the companys data centre and network infrastructure,
technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk
as a support function to the business. Responsible for all operational aspects including day-to-day
management of the relevant Support Teams, IT suppliers, ITIL processes and practices and associated
reporting. Guide and provide the delivery of IT Services in line with Business strategy to all customers with a
key focus on enhancing and improving seamless end-to-end customer experience.
Manage all active and relevant IT Suppliers according to the services they deliver through the associated
contracts. Responsible for Business user relationship management and adherence to agreed OLAs.
Own, control, and manage all the processes for IT Operations on Hosted Infrastructure, Networks, Security,
Service Desk and EUC environments.
REQUIRED MINIMUM EDUCATION/TRAINING
BSC Informatica / BCom Informatica or equivalent Tertiary Education
Relevant IT Security Operations certification i.e., CISSM / CISSP
ITIL certification
Financial Management certification is an added advantage
Project Management certification and relevant experience is an added advantage
REQUIRED MINIMUM WORK EXPERIENCE
Minimum 10 years working experience in a network, data center, IT service management, IT service
desk and cyber security IT environment
Experience in operational technology will be an added advantage
Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.
We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.
We have specialized divisions that enhance our ability to service all clients in the following industries:
- FMGC
- Finance, Banking and Insurance
- Manufacturing and Processing
- Oil and Gas, Mining, Engineering and Construction
- Medical, Pharmaceutical and Health Care
- Logistics and Supply Chain
- Information Technology, Media and Telecommunications
- Waste Management and Sanitation Services
- Renewable and Alternative Energy
- Retail and Commercial Property
- Agriculture and Production
- Government and Public Services
- Call Centre and Customer Support Services
Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.
This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.
We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.
Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.
We are focused, passionate, and we love what we do.
