Core Expertise:
At least 2+ years of production support experience (Experience in Telecom system will be added advantage)
L2 Application Support/Installation/Configuration experience for product IBM DataStage
Ability to Troubleshoot Production/Product related issues.
Must having knowledge with IBM DataStage administration and Data Integration.
Lead the end-to-end design, implementation, and maintenance of the EDH, ensuring scalability, security, and high availability.
Good knowledge of Python/Shell scripting
Monitor data ingestion, processing, and quality assurance processes to ensure a reliable data pipeline.
Technical Skills:
Experience in Linux/Unix environments for system monitoring and script execution.
Have hands-on experience of Oracle/Teradata
Operational Skills:
Monitor and manage daily DataStage to meet operational KPIs
Address alerts and incidents related to data platform.
Manage application administration and operation to meet operational KPIs.
Collaborate with IT teams and other stakeholders to address issues
Perform root cause analysis and implement permanent fixes for recurring issues.
Generate regular reports on Data Platform performance, processed data, and error trends.
Maintain up-to-date documentation of processes, configurations, and
troubleshooting procedures.
Use monitoring tools to track system health and data integrity.
Strong troubleshooting skills with a focus on minimizing downtime and operational disruptions.
Ability to analyze data and identify discrepancies or anomalies.
Should be aware of ITSM processes
Soft Skills:
Willingness to work in 24 *7 shift based support environment
Good verbal and written communication skills, with the ability to communicate effectively with cross-functional teams, stakeholders, and vendors.
Strong analytical and problem-solving skills.
Effective communication and collaboration abilities with cross-functional teams.
High attention to detail and the ability to work under pressure in a fast-paced environment.
Good to have Skills:
Any relevant certification in administration related to Data Integration Products
Minimum Work Experience:
3-6 years of experience in IBM DataStage
At PGC Digital, we empower enterprises to reimagine business transformation with cutting-edge digital solutions, global delivery expertise, and a people-first culture. As a trusted partner to SAP, Microsoft, Salesforce, and ServiceNow, we bring innovation, agility, and industry know-how to deliver measurable outcomes at scale.
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On-Demand IT Staff Augmentation – same-day IT scaling & end-to-end enterprise software support
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We follow proven frameworks and global standards, reinforced by CMMI Level 3, ISO 9001, and ISO 27001 certifications—a testament to our focus on quality, process excellence, and information security.
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We foster a culture of growth, inclusivity, and recognition.
Our achievements include:
Great Place to Work-Certified™
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Why investors believe in us
We are on a clear growth trajectory with a milestone to become a public limited company by 28th August 2026. Our IPO roadmap reflects our commitment to scaling globally, strengthening governance, and creating long-term stakeholder value.
Global presence
India – Offshore delivery excellence
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APAC HQ in Singapore – Driving regional growth
Future footprints (2025) – Expanding in Vietnam and India to strengthen procurement & delivery
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