Northwell Health

Enterprise Communications Technician

Northwell Health  •  United States (Onsite)  •  2 hours ago
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Job Description

Installs, modifies, maintains,trouble shoots, repairs and programs all components of the communication systems throughout the health system. Maintains up-to-date documentation and logs work performed.

Highly Preferred Skills/Qualifications:

  • Strong customer service skills (phone, email, and in-person support)
  • Familiarity with ServiceNow for ticket creation, updates, and resolution
  • General understanding of the following platforms:
  • Workspace ONE (WS1)
  • JAMF
  • Microsoft Intune
  • Knox Mobile Enrollment (KME)
  • Apple Business Manager (ABM)
  • Working knowledge of both iOS and Android mobile platforms
  • Firm understanding of Active Directory
  • Proficiency with Microsoft Office Applications

Job Responsibility

1.Supports, maintains and implements the IT cabling infrastructure needs of the health system.

2.Install, repair, troubleshoot, test, and maintain various cabling infrastructures: including the build-out of, or additions to, cable plant infrastructure design needs in support of voice and data needs across the health system.

3.Performs cabling work across a variety of mediums.

4.Provide assistance to engineers with the installation, and testing services for the following: Phone Systems, Wireless systems (AP, Antennas), and Network devices (routers, switches, servers).

5.Ensures all cables are properly supported and bundled according to health system standards.

6.Conduct certification tests to ensure all newly installed cable systems are up to health system standards.

7.Ensures that all written documentations prepared are approved by leadership and conforms to health system standards.

8.Works on mostly routine and transactional assignments, guided by policies, procedures, guidelines and precedent.

9.Exercises independent judgement on basic or moderately complex issues regarding job and related tasks.

10.May interact with multiple health system groups, leadership and external vendors, partners or clients for the successful implementation of IT Infrastructures.

11.Requires minimal instruction on day to day work; majority of work is self directed; receives instructions on new assignments.

12.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

·High School Diploma or equivalent experience required.

·1-3 years of relevant experience.


*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health

About Northwell Health

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.

We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. 

We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.

For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.

Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Lake Success, NY
Year Founded
1997
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