Job Description

The Enterprise Application Administrator is responsible for the effective operations and administration, future roadmap, and successful adoption of our organizational enterprise applications. The scope of this job includes managing our current and new configurations, investigating and troubleshooting issues, managing system changes and data integrity, and managing relationships with our users.

Key Responsibilities:

• Serve as the analyst to meet with business owners, document requirements, and implement them effectively.
• Perform maintenance and customization of designated systems with the ability to anticipate system changes and predict system impacts of changes.
• Provide advanced technical support and troubleshooting for application-related issues.
• Develop reports and role-level dashboards to continuously monitor data and process integrity.
• Engage with vendor as needed for incoming product changes and identify system impacts and areas to improve operations inside WellSky.
• Implement and identify basic security improvements for enterprise applications, and contribute to the business continuity and disaster recovery plan to ensure business value is created.
• Manage system documentation and system diagrams, train new system administrators, and provide assistance to single users or a small group of users.
• Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
• Perform other job duties as assigned.

Required Qualifications:  

• Bachelor's degree in a related field or equivalent work experience
• 2-4 years related work experience
• M365 administration, including SharePoint, Exchange, Teams and Copilot

Preferred Qualifications:     

• Power Apps, Intune, and Entra ID
• Experience with automation to include utilization of AI
• Healthcare industry experience

Job Expectations:

• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical with Rx, dental, and vision benefits

• Mental Health support through EAP

• Generous paid time off, plus 13 paid holidays

• 100% vested 401(K) retirement plans

• Educational assistance up to $2500 per year