Job Description

Location: New York City preferred | Remote considered for exceptional candidates

Work Arrangement: Hybrid, preferably 3 days per week in the NYC office

Proposed Base Salary: $125,000-$180,000, depending on level

On-Target Earnings: $250,000-$300,000

Role Type: Revenue-carrying individual contributor

The Opportunity

We're recruiting Enterprise Account Managers and Strategic Account Directors for a well-funded, AI-native enterprise software company transforming how revenue organizations operate.

The company has raised close to $70M and is building a new category of revenue technology powered by dedicated, always-on AI agents. Its platform helps enterprise revenue teams continuously research accounts, identify opportunities, maintain context, and execute high-value workflows.

As its enterprise customer base grows, the company is expanding its commercial account management organization to protect, grow, and deepen its most important customer relationships.

You'll own the commercial relationship with enterprise customers, including renewals, retention, negotiations, expansion opportunities, executive engagement, and account-level revenue growth.

We're considering candidates at two levels, with responsibility and compensation aligned to experience, commercial track record, and account complexity.

Two Levels of Opportunity

Enterprise Account Manager

Proposed Base Salary: $125,000-$150,000

Target OTE: $250,000

Portfolio: Approximately 20 enterprise accounts

You'll own a portfolio of enterprise customers and be directly accountable for renewals, expansion, retention, and account growth.

You'll build senior stakeholder relationships, negotiate renewals, identify opportunities to introduce new use cases and teams, and turn successful deployments into additional recurring revenue.

Strategic Account Director

Proposed Base Salary: $150,000-$180,000

Target OTE: $300,000

Portfolio: Approximately 8-12 of the company's largest enterprise accounts

You'll own a concentrated portfolio of the company's most important and complex enterprise customer relationships, including accounts that can represent multi-million-dollar annual contract values.

You'll lead high-stakes renewals, manage executive-level relationships, navigate complex commercial negotiations, and drive strategic expansion across departments and business units.

Both opportunities are senior individual contributor roles with direct commercial accountability.

Base salary ranges are preliminary estimates based on potential compensation mixes and are subject to approval. The stated OTE figures have been provided for the respective levels.

What You'll Do

Own Enterprise Revenue

• Serve as the primary commercial owner for a portfolio of enterprise customers.
• Take direct responsibility for renewals, retention, expansion, and account growth.
• Build strategic account plans tied to each customer's revenue objectives.
• Identify and address renewal risks before they threaten contracted revenue.
• Lead commercial negotiations and protect long-term customer value.
• Maintain a disciplined approach to account planning, forecasting, and commercial execution.

Drive Account Expansion

• Identify new teams, departments, personas, and use cases that can benefit from the platform.
• Expand successful initial deployments into broader enterprise adoption.
• Translate customer business priorities and product outcomes into paid expansion opportunities.
• Partner with Account Executives, Agent Product Managers, and technical delivery teams.
• Ensure additional customer requests are evaluated commercially rather than automatically treated as unpaid scope.
• Build expansion strategies that connect increased adoption to increased account value.

Build Executive Relationships

• Develop trusted relationships with CROs, VPs of Revenue Operations, and other senior stakeholders.
• Lead Executive Business Reviews focused on ROI, productivity, pipeline influence, and revenue impact.
• Translate AI-native technology into business outcomes that matter to enterprise leaders.
• Align account strategy with executive priorities and long-term customer objectives.
• Support customer references, case studies, and other strategic advocacy opportunities.

Own the Commercial Process

• Manage renewals end-to-end, from early risk identification through negotiation and execution.
• Navigate evolving pricing models, including transitions from per-seat to consumption-based contracts.
• Identify and close expansion opportunities across business units and use cases.
• Apply structured commercial qualification and account planning practices.
• Collaborate across sales, product, and delivery while maintaining accountability for commercial outcomes.
• Help refine the company's enterprise account management and expansion playbook.

What We're Looking For

Enterprise Account Ownership

• Experience managing complex enterprise SaaS customer relationships.
• Direct responsibility for renewals, expansion, and commercial negotiations.
• A demonstrated record of protecting and growing recurring revenue.
• Experience managing multiple stakeholders across large enterprise organizations.
• Strong strategic account planning and commercial execution skills.

Commercial Performance

• Evidence of personally closing upsells, cross-sells, or enterprise expansion opportunities.
• Strong understanding of net revenue retention, renewal performance, and account growth.
• Ability to identify revenue opportunities proactively.
• Experience negotiating complex enterprise agreements.
• Personal accountability for commercial results rather than relationship management alone.

Executive Relationship Management

• Experience building trusted relationships with senior commercial and operational leaders.
• Ability to lead strategic customer discussions and Executive Business Reviews.
• Strong negotiation, communication, and stakeholder management skills.
• Ability to connect technical capabilities to measurable business value.

Technical and GTM Fluency

• Comfort engaging with technical stakeholders about enterprise software and AI-enabled workflows.
• Understanding of revenue operations, productivity per rep, LTV/CAC, and related enterprise GTM metrics.
• Familiarity with structured commercial methodologies such as MEDDPICC.
• Ability to operate effectively in a technical, fast-moving software environment.

Ownership Mindset

• Motivated by personally owning meaningful enterprise revenue.
• Comfortable coordinating across internal teams while remaining accountable for customer commercial outcomes.
• Interested in a senior individual contributor path rather than people management.
• Proactive, commercially focused, and comfortable operating with significant autonomy.

For the Strategic Account Director level: We're particularly interested in candidates with 8+ years of enterprise account management or sales experience and a proven record of owning a company's largest, most complex accounts.

Particularly Relevant Experience

• Revenue intelligence, sales technology, RevOps software, or enterprise AI.
• High-growth or scaling SaaS environments.
• Consumption-based or usage-based pricing models.
• Multi-million-dollar enterprise customer relationships.
• Enterprise-wide expansion across multiple departments.
• Complex renewal negotiations and executive-level account planning.
• Strong performance against renewal, expansion, or NRR targets.

Why This Opportunity Stands Out

Direct commercial ownership: You'll be responsible for protecting and expanding enterprise revenue, not simply maintaining customer satisfaction.

Two levels of opportunity: The organization is considering both experienced Enterprise Account Managers and Strategic Account Directors, with scope and compensation aligned to commercial experience.

Significant enterprise relationships: At the strategic level, you'll manage a concentrated portfolio of the company's largest accounts, including relationships with multi-million-dollar annual contract values.

A differentiated AI platform: You'll work with technology designed to change how enterprise revenue teams research, prioritize, and execute opportunities.

Executive-level influence: You'll build relationships with senior revenue leaders and connect AI adoption to measurable commercial outcomes.

An opportunity to shape the playbook: You'll contribute to the account management and expansion processes of a growing enterprise AI business.

Individual contributor focus: Both roles offer meaningful responsibility without requiring a move into people management.

Compensation & Benefits

Compensation

Enterprise Account Manager

• Proposed base salary: $125,000-$150,000.
• Target on-target earnings: $250,000+
• Variable compensation based on the final approved incentive structure.

Strategic Account Director

• Proposed base salary: $150,000-$180,000.
• Target on-target earnings: $300,000+
• Variable compensation based on the final approved incentive structure.

Benefits

The company has published the following benefits for its enterprise sales organization:

• Competitive early-stage equity.
• Health, dental, and vision coverage.
• Unlimited paid time off and designated recharge days.
• Catered lunches on Tuesdays and Fridays.
• Daily catered dinners.
• Fully stocked office kitchen.
• Modern technology, equipment, and work tools.
• Annual company offsites.
• Monthly team events.
• Commuter benefits.
• New York City office environment.

Benefits are based on the company's published enterprise sales offering and are subject to confirmation for these positions, particularly for remote employees.

Location & Travel

New York City is preferred, with approximately 3 days per week in-office.

Fully remote candidates may be considered when their experience is particularly well aligned.

Travel is expected for Executive Business Reviews and strategic customer relationship development. A specific travel percentage has not been provided.

Interested?

If you've personally owned enterprise renewals, expanded significant customer relationships, negotiated complex commercial agreements, and consistently driven account growth, we'd welcome a confidential conversation.