Who are we?
Zencity is re-inventing the way governments hear from, understand, and engage with their residents. Our community input & insights platform and community survey solution use advanced NLP and ML algorithms to help government organizations make data-driven decisions. Our global team of urban enthusiasts and data geeks works with over 300 cities - from Los Angeles, to New York, to Tel Aviv. If you’re passionate about joining a growing and dynamic company focused on leveraging data and tech to work on real-world challenges and radically improve life in cities – your place is with us!
What is the Role?
As Account Manager , you will own the strategic relationship with decision-makers, focusing on long-term growth and retention of existing customers.
Responsibilities:
We are accepting applicants working in the following states (EST time zone): Connecticut, Delaware, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Rhode Island, South Carolina, and Virginia
Salary Range: Up to ~200k OTE
Local governments are the foundation of a thriving society. But too often, the essential currency of governance, community trust is fractured.
Why? Traditional public input methods - contentious meetings, time-consuming surveys, and high barriers to participation, amplify the voices of the few. We call it the “Same Ten People” problem. The broader, more diverse community goes unheard.
That’s where Zencity comes in.
Zencity is the AI-native governance platform that powers community voices into finished government work.
We go beyond insights - we inject community intelligence directly into the workflows that power cities, counties, and agencies.
Our mission is to ensure every government decision is timely, inclusive, and actionable - rooted in real community insight, not just anecdote.
We turn public feedback into everyday government action, fueling a continuous loop where you can reach more, understand deeper, act smarter.
