Job Description

We’re HCSS. We’re a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is to help customers dramatically improve their business through our innovative, high-quality software and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we’re recognized as a pioneer and leader in our market and nominated the “Best Companies to Work for in Texas” 15 years in a row.

WHO WE WANT:

• 1-3 years of experience at HCSS or in a comparable role within the industry
• Demonstrated success in serving customers across sales, implementation, project management, and support functions, with a strong focus on delivering results
• Proven ability to effectively manage multiple complex projects and deliverables, while navigating competing priorities and deadlines
• Exceptional verbal and written communication skills, with the capacity to engage and influence stakeholders at all levels

ROLE RESPONSIBILITIES:

Sell

Lead Generation & Prospecting: Proactively identify, qualify, and target new business opportunities within your assigned territory or vertical market.

• Sales Strategy & Execution: Develop and execute strategic sales plans to achieve and exceed quarterly and annual revenue targets.
• Full Sales Cycle Management: Own the end-to-end sales process, including initial outreach, discovery calls, product demonstrations, proposal creation, negotiation, and deal closure.
• Product Expertise: Become an expert in our product/service offering and clearly articulate its value proposition, competitive advantages, and return on investment (ROI) to potential clients.
• Pipeline Management: Maintain accurate and up-to-date records of all sales activities and pipeline progress in the CRM system (e.g., Salesforce).
• Collaboration: Work closely with the Sales Development, Marketing, Product, and Customer Success teams to align strategies and ensure a seamless client experience.
• Market Feedback: Gather and relay valuable market feedback to internal teams to help inform product development and marketing strategies.

Connect

Cultivate and enhance strategic relationships with enterprise customers, serving as their primary advocate within HCSS.

• Drive customer satisfaction and loyalty initiatives to ensure the retention of high-value enterprise accounts.
• Conduct comprehensive Quarterly and Annual Business Reviews (QBR & ABR) to align on goals and deliver exceptional value to enterprise customers.
• Serve as the key internal liaison, expertly coordinating cross-departmental projects, presentations, services, and communications to meet customer needs.
• Proactively manage and resolve customer requests and escalated issues, ensuring timely and effective solutions.
• Maintain ongoing engagement with accounts through regular monthly check-ins to foster strong partnerships and address evolving needs.

Grow

Gain a deep understanding of customers' business models and strategically cultivate leads from existing accounts by identifying and qualifying high-value opportunities.

• Propel revenue growth by nurturing and managing robust relationships with existing clients, including executing upgrades and sales initiatives.
• Identify and qualify potential leads within accounts, leveraging Salesforce CPQ to efficiently execute upgrade processes.
• Collaborate in the development of comprehensive business cases and benefits management plans to support client initiatives.
• Actively participate in the sales cycle, providing leadership and expertise to drive successful outcomes

BENEFITS & PERKS:

Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:

• Flexibility for you to work hybrid or remote
• Medical and Dental Premiums.
• On-site amenities including covered basketball court, soccer field, 200-meter track, etc.
• Dog-friendly campus.
• 401K with match.
• Tuition reimbursement.
• And more!