Job Description

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Job Description

Enterprise Account Executive – Denmark & Norway

Location: Hatton Garden, Farringdon, London, UK (Hybrid: In-office Monday, Wednesday, Thursday)

Territory: Denmark & Norway

Role Type: Full-time, Individual Contributor (IC)

Focus: Large Enterprise New Business Acquisition / Hunting

About the Role

This is an Individual Contributor (IC) role based out of our vibrant London hub in Hatton Garden, Farringdon, dedicated to hunting and closing net-new business across enterprise accounts in Denmark and Norway.

As an Enterprise Account Executive at Freshworks, you will spearhead new logo acquisition across the Nordics' most prominent enterprise brands. You will orchestrate complex, high-impact sales cycles—collaborating closely with your dedicated regional BDR, steering cross-functional deal teams, and securing multi-stakeholder C-level alignment.

As an enterprise brand ambassador, you will champion our innovative, AI-powered Software-as-a-Service (SaaS) product suite, enabling major organizations to modernise their operations, scale efficiency, and deliver transformative customer and employee experiences.

What You’ll Do

• Drive Enterprise Territory Strategy: Formulate and execute a rigorous account-based territory plan to map, penetrate, and close strategic net-new enterprise accounts across Denmark and Norway to consistently exceed quota targets.
• Orchestrate Complex Enterprise Deals: Lead end-to-end sales cycles for high-value enterprise engagements—typically ranging from $80k (entry enterprise) up to $100k–$400k+ ARR—navigating 6 to 9+ month cycles involving intricate technical validations, complex procurement processes, and legal reviews.
• Partner with a Dedicated BDR: Work in lockstep with a dedicated regional Business Development Representative to map target enterprise hierarchies, identify key lines of business, and execute targeted outbound campaigns.
• Cultivate C-Suite & Executive Relationships: Build trust and alignment with C-level executives, line-of-business leaders, and IT steering committees, translating Freshworks’ capabilities into compelling, quantifiable business value and ROI.
• Quarterback Cross-Functional Deal Teams: Direct internal matrixed teams—including Solution Engineering, Value Engineering, InfoSec/Legal, Product Marketing, and Executive Leadership—to deliver winning evaluations and executive pitches.
• In-Region Travel & Enterprise Presence: Travel to Denmark and Norway from time to time as needed for critical on-site discovery sessions, high-stakes executive briefings, and select marquee industry events.
• Continuous Product Expertise: Maintain deep subject-matter expertise across modern SaaS, CRM, Customer Experience (CX), and IT Service Management (ITSM) architectures.
• Enterprise Forecasting Hygiene: Provide transparent, disciplined pipeline hygiene and accurate revenue forecasting directly to sales leadership.

Qualifications

What You’ll Bring

• Enterprise Software Sales Track Record: 6–8+ years of quota-carrying B2B SaaS/software sales experience, with a proven focus on net-new enterprise logo acquisition.
• Complex Deal Mastery: Documented success in closing substantial enterprise contracts ($80k to $400k+ ARR), with the ability to orchestrate multi-month campaigns through executive sponsors, enterprise procurement, and legal teams.
• Proven Overachievement: A verified history of consistently hitting and exceeding enterprise revenue targets across competitive European/Nordic territories.
• Domain Knowledge: Strong working knowledge of enterprise SaaS, CRM, ITSM, or CX platforms, demonstrating the ability to command technical discussions and business value conversations.
• Strategic Travel Flexibility: Willingness to travel to Denmark and Norway as needed when in-person presence creates a critical deal advantage.
• High-Agency Hunter Mindset: Strategic, persistent, and resourceful, with the commercial acumen required to challenge legacy systems and navigate complex enterprise hierarchies.
• Languages: Full professional fluency in English is mandatory; fluency in Danish and/or Norwegian is a strong advantage.
• Education: A Bachelor’s or Master’s degree (or equivalent practical experience) is desirable.

Working Model, Culture & Perks

Prime London Hub: Based in the heart of Hatton Garden, Farringdon, surrounded by top dining, coffee spots, and excellent transport links.

Hybrid Balance: 3 days in-office (Monday, Wednesday, Thursday) collaborating with the team, and 2 days remote (Tuesday, Friday).

Incredible Culture: An open, collaborative, and high-energy environment that celebrates wins, supports continuous career development, and fosters true teamwork.

Daily Lunch Stipend: Fuel your day with a daily lunch stipend provided when working from the office.

Comprehensive Benefits: Competitive compensation package with attractive enterprise commission structures, robust health and wellness coverage, pension, and regular team socials.

Travel: Business travel across the Nordic region covered as required for key client milestones and flagship events.

Additional Information

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.