Job Description

About Us

Location- Sydney

Department - Revenue

Working Pattern - Hybrid

Benefits - Benefits at Ideagen

Salary - To be discussed at next stage

The Account Executive is responsible for identifying, developing, and closing new business opportunities within a defined market or territory. The role focuses on generating new customer relationships, managing opportunities through the sales process, and contributing to revenue growth. Success in this position requires strong communication skills, commercial awareness, and the ability to build effective relationships with stakeholders.

Responsibilities

• Develop and manage a pipeline of new business opportunities through proactive outreach, inbound enquiries, referrals, and targeted account engagement
• Manage the full sales cycle, from initial contact through to contract completion
• Conduct discovery conversations to understand prospective customer objectives, challenges, and requirements
• Deliver product or service presentations tailored to customer needs.Prepare proposals and support commercial discussions and negotiations
• Build and maintain relationships with key stakeholders and decision-makers
• Maintain accurate customer, pipeline, and forecasting information within the CRM system
• Work towards agreed sales targets and performance measures.Monitor market activity, customer trends, and competitor developments
• Share customer feedback and market insights with internal teams to support continuous improvement
• Collaborate with colleagues across sales, marketing, product, and customer-facing teams to ensure a positive customer experience

Skills and Experience

• Experience in business development, sales, or a similar customer-facing commercial role
• Ability to manage opportunities through a structured sales process
• Strong communication, presentation, and relationship-building skills
• Experience engaging with stakeholders at varying levels within an organisation
• Organised approach with the ability to manage multiple priorities and opportunities
• Commercial awareness and an understanding of customer needs
• Ability to work independently while contributing to team objectives
• Proficiency in using CRM systems and maintaining accurate records

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday, millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!