Job Description

⚡About Amber
Amber is an entirely new way of thinking about buying, banking and selling energy where home energy technology works to put money back in customers’ pockets and accelerate the renewable energy transition.
We’re an Australian headquartered company, where we are both an energy technology company and a utility providing energy directly to households and small businesses. In Australia (the world leader on rooftop solar and a 2-way energy grid), we’ve proven that the cheapest, fastest and most rewarding way to reach 100% renewables is to automate the growing wave of home batteries, EVs, and other smart energy devices.
Customers get direct access to the real-time electricity prices and the technology to shift energy usage to the times when cheaper renewables are available in the grid and export to the grid at times when the price they can be paid for it is highest.
We are a clear market leader in energy automation in Australia, and are now partnering with utilities across Europe to bring our technology to European markets and consumers.
We’re at a critical moment in taking the business to scale in Europe. You’ll be joining a rapidly growing regional team of more than 15 colleagues, and be part of a global team of over 200, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
We’re backed by leading VCs in Australia and Europe, as well as impact-focused investors and world-leading energy companies.
💻 About the role

Note: this a client facing, individual contributor role.

This role sits within Amber's tech licensing business, which partners with leading energy retailers globally to bring cutting edge products to reduce bills. Amber has cracked something genuinely rare - a technology that benefits consumers, utilities, and the grid all at once. Having built a loyal following in Australia by giving people direct access to wholesale energy prices and automating smart devices to save them money, we're now taking that model global.

Amber for Utilities Europe is live, major utility partnerships are underway, and we've reached an inflection point. We're ready to expand - and this role is the signal of that ambition. As the first dedicated Account Director in our tech licensing business, you'll own the most important client relationships in the European business - stepping in as the senior day-to-day lead of our key utility partner accounts.

This is not a high-volume account management role. You will own a handful accounts, but they are partnerships of high complexity and commercial significance - relationships with major European utilities that span 25 or more stakeholders, from delivery teams to C-suite executives, often measured over years not months.

Ideally based in the UK, though we're open to strong candidates anywhere in Western Europe.

👉🏽 Responsibilities

• Own the relationship across your accounts in their entirety - knowing the right people at every level, from product leads and technical teams you'll engage with weekly, to CxOs you'll present to quarterly. Expect to be actively managing 25 or more external stakeholders per account.
• Lead and own the quarterly business review process - designing the agenda, aligning stakeholders in advance, and leading the room with the confidence and credibility that senior utility executives expect.
• Review, refine and deliver account strategy to ensure partners achieve consistent, measurable value from Amber from onboarding to renewal, while driving revenue growth for Amber.
• Drive account growth through relationship-led expansion. You'll spot opportunities through the networks you build - identifying affiliated businesses, new use cases, and strategic moments where Amber can do more - and you'll pursue them with the patience and rigour that enterprise partnerships demand.
• Act as the voice of the client inside Amber - surfacing what's working, what isn't, and what partners need next, and translating that into clear priorities for the product, engineering, and delivery teams.
• Build your account management playbook as you go, in partnership with the Head of Business Development, and the wider delivery team. You'll have the autonomy to define what great looks like, refining your process and laying the foundations that will help you, and the business scale.
• Maintain accurate account plans, health metrics, and CRM records (Pipedrive), and use data to stay ahead of risk and opportunity across your portfolio.

🎯 Key Requirements

• You've worked at the enterprise end of B2B - not managing 100s accounts, but going deep on a small number of large, complex partnerships where relationships are everything and commercial stakes are high (6+ figure ARRs). You know what it's like to navigate a major organisation, get the right people in the room, and move things forward without direct authority over anyone.
• You're commercially sharp, with a sales mindset and a a focus on revenue growth . You understand that growing an enterprise account means building trust over months, spotting the right moment, and knowing which stakeholders need to be aligned before anything moves. You measure success in annual outcomes, not weekly wins.
• You have the presence and credibility to sit across the table from a Chief Commercial Officer or COO and hold your own - not because of your title, but because of the quality of your thinking and the depth of your preparation.
• And you're a builder. There's no playbook handed to you here. You'll create your own frameworks, processes, and cadences - and that excites you!

The strongest candidates will bring:

• A track record of managing and growing large, complex enterprise accounts - ideally in B2B or B2B2C SaaS, energy technology, utilities, or a related sector.
• Background in either energy retail, SaaS, energy tech (e.g. EVs, emobility, residential batteries, solar PV) or similar industries with strong grasp on relevant trends and implications.
• Demonstrated ability to grow accounts, not just retain them. You have specific examples - you took something from X to Y, here's how, here's what it took.
• Experience navigating large, matrixed client organisations - building multi-threaded relationships across commercial, technical, operational, and executive stakeholders simultaneously.
• Executive presence and the ability to influence C-suite and VP-level stakeholders at major European corporations. Utility sector experience is a genuine advantage, though candidates from adjacent industries - telco in particular - have translated well into this world.
• A roll-up-your-sleeves mentality. Amber is a flat, fast, low-process business. The people who thrive here design their own ways of working, take initiative without being asked, and are motivated by outcomes rather than structure.
• Comfort with long cycles and high stakes. These are not transactional relationships. Decisions involve many people, take time, and have consequences that last years.
• Passion. We're a mission driven bunch who really love what we do. Our people are our not-so-secret sauce.
• A growth and ownership mindset. Trust, challenge and impact are important to us. A strong internal drive and passion for learning will take you far here.

😍 Desirable

• Experience working across time zones and cultures;
• Second (or third) European language;
• Relevant professional qualifications.

🎉 Benefits

• We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world;
• You’d be a part of a rapidly growing global team of over 200 shaping the future of household and grid energy use;
• Flexible working hours & remote working - see How You Work for more info;
• Shares in Amber Electric;
• Employment and leave entitlements as per your local country;
• An external Employee Assistance Plan for mental health support;
• Annual Learning & Development budget to support your personal growth;
• Annual company conference in Melbourne, Australia; flights & accommodation paid for.

👩‍💻 How You Work
You will be working predominantly remotely, with Amber’s flexible culture allowing you to shape your schedule around core collaboration hours. Amber is an Australian-based company, which means that your core hours of work will be 7am - 10am, Monday to Wednesday (occasional Thursday) London time. This is to allow some collaboration and crossover time with your Australian colleagues. How you work outside of our core hours is entirely up to you. We have a flexible working culture at Amber, with various arrangements available to suit your work-life balance.
Our headquarters is located in Melbourne, Australia, with a second co-working office/space in Sydney, Australia. We are also establishing a London co-working hub that you will be expected to travel to for your first 2 weeks of onboarding, then ideally once per week (less frequent if EU based).
There may be opportunities to travel to Australia 1-2 times per year to attend company-wide events.
🪄 How to Apply
Please include your resume and a cover letter.
🏅 Our hiring process is:
A screening interview with our talent team;
An intro call with the hiring manager;
A take-home assignment to work on in your own time
A follow-up panel interview built around an assignment that should take no longer than one evening to prepare for;
A potential final chat with one/two of the founders or exec team.
🌈 We'd love to hear from you!
Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
🎬 The bit at the end
We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.
Applications will be accepted only from candidates already based in the UK/EU, with full working rights!
Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible.
No recruitment agencies please. We've got this! Thank you.