360 Early Education is excited to welcome a passionate and driven Enrolments Manager to our supportive and values-driven team. We are committed to creating a high-quality environment where children and families feel welcomed, supported, and inspired from their very first interaction with our service.
We are currently seeking an experienced Enrolments Manager to join our team. This is a fantastic opportunity to be part of an innovative early learning organisation that values strong relationships with families, service excellence, and continuous growth.
Why Join Us?
Innovative, Meaningful Work where children come first
Be part of something new and exciting! Every day is enriched through our partnerships with universities, the Australian Museum, bush and swim schools, and more.
Professional Growth & Support
Enjoy generous non-contact time, training opportunities, and a dedicated professional development platform. Work alongside experienced leaders who support your growth.
Collaborative, Supportive Culture
Join a warm, experienced team that values every educator. Each room is staffed with additional educators to ensure adequate support and break times.
Who We’re Looking For:
Enrolments Manager
Previous experience in early childhood education and care or a sales/customer service role
Strong understanding of family engagement and customer journey management
Current NSW Working with Children Check
Completed Child Protection Training
Skills required for the above roles:
Exceptional communication skills (verbal, written, and interpersonal)
Strong relationship-building and customer service focus
Highly organised with strong attention to detail
Ability to manage multiple systems and processes
Proactive, solutions-focused, and results-driven
Ability to work collaboratively with multiple stakeholders
Key Responsibilities:
Enrolments & Family Engagement
• Manage the end-to-end enrolment journey, from enquiry to onboarding
• Conduct service tours and build strong relationships with prospective families
• Maintain and nurture waitlists to support service occupancy growth
• Follow up enquiries and record all interactions across systems
Systems & Administration
• Utilise systems including MyWaitlist, Dynamics 365, and Xplor Office
• Maintain accurate enrolment records, bookings, and occupancy data
• Coordinate new year enrolments and ongoing bookings
Sales & Reporting
• Monitor occupancy, vacancies, and market trends
• Provide regular reports and insights to the Approved Provider and leadership team
• Support sales strategies and marketing initiatives
Partnerships & Collaboration
• Work closely with service teams to ensure smooth onboarding and transitions
• Build positive relationships with families, respecting their role as the child’s first teacher
• Support orientation processes aligned with service philosophy and practices
Workplace Health & Safety & Compliance
• Follow all service policies, procedures, and child safety requirements
• Uphold child-safe practices and mandatory reporting obligations
• Ensure compliance with the National Quality Framework
Learning & Development
• Engage in reflective practice and continuous professional development
• Participate in training and utilise the 360 Learning Platform (Ed App)
What We Offer
Opportunity to be part of a growing and innovative organisation
Supportive leadership and team environment
Career progression and development opportunities
A role where you can make a real impact on families and children
Want to Know More About Us?
We’re proud to be recognised for our commitment to best practices in early education. Take a look at some of our recent initiatives:
Health & Safety Leadership: https://education.nsw.gov.au/early-childhood-education/leadership/news/explore---develop-north-ryde
Dolly Parton’s Imagination Library Partnership: https://www.cela.org.au/publications/amplify!-blog/june-2021/connecting-with-families-dolly-partons-library
Kids and Traffic Transport Program: https://kidsandtraffic.mq.edu.au/resources/safe-transport-toolkit/
Visit our Blog: https://360earlyeducation.com.au/for-parents/blog-for-families/
Apply Now!
If you're a Certificate III or Diploma qualified Early Childhood Educator seeking a role in a nurturing, forward-thinking environment, we’d love to hear from you!
🔗 www.360earlyeducation.com.au
