Job Description

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Under the direction of the Director, Enrollment & Reconciliation, the pharmacy technician is responsible for the duties of maintaining enrollment and reconciliation of medications.

Responsibilities

• Perform comprehensive medication reconciliation by reviewing and comparing patient medication profiles between the Eirene platform and each client’s Electronic Health Record (EHR). Identify and resolve discrepancies, including duplications, omissions, or dosing inconsistencies, to ensure accurate and up-to-date medication records. Collaborate with pharmacists, providers, and care teams to validate changes and maintain compliance with regulatory standards.

• Maintain and update participant photo records for Medication Administration Cycle (MAC) programs within all CK Labs systems. Ensure photos are current, correctly labeled, and securely stored to support accurate patient identification and safe medication dispensing practices. Coordinate with internal teams and client sites to obtain updated images when necessary.

• Generate and distribute monthly MARs based on client-specific requests and schedules. Ensure all records reflect the most current medication orders, including recent changes, discontinuations, and new prescriptions. Verify accuracy prior to distribution and coordinate delivery (electronic or physical) in alignment with client preferences and compliance requirements.

• Conduct detailed reconciliation of Schedule II controlled substances by reviewing dispensing records, inventory logs, and prescription data. Investigate and resolve discrepancies in accordance with DEA regulations and internal compliance policies. Maintain accurate documentation and support audit readiness through consistent tracking and reporting.

• Oversee and maintain the Long-Term Care (LTC) dashboard within the Eirene system. Ensure all data points, metrics, and statuses are accurate and updated in real time. Utilize the dashboard to monitor workflow, track key performance indicators, and support operational decision-making.

• Provide regular and ad hoc status updates to clients as requested. This includes tracking ongoing tasks, reporting progress, highlighting issues, and communicating resolutions. Ensure all communications are timely, clear, and aligned with client expectations and service level agreements.

• Participate in and support urgent or high-priority projects as they arise. Adapt quickly to shifting priorities, collaborate cross-functionally, and contribute to process improvements, system enhancements, and organizational goals. Maintain flexibility while ensuring core responsibilities continue to be met.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Qualifications

• Possesses high level of integrity

• Quality-oriented

• Innovative

• Steadfast

Education

• High school diploma required or equivalent. Bachelor’s degree preferred.

Experience

• Required: 3 years of pharmacy technician experience is preferred.

• Must be registered or eligible to become registered with the appropriate State Board of Pharmacy within 60 days of hire.

Skills & Abilities

• Proficient with MS Office Suite.

• Excellent communication skills, both verbal and written.

• Customer service oriented.

• Excellent typing/data entry accuracy with good speed.

• Good computer skills to navigate proprietary and other pharmacy software.

• Strong listening/reading comprehension.

• Understanding of clinical terms and impacts.

• Able to multi-task and handle multiple priorities without sacrificing quality.

• Detail oriented and organized. Independent, responsible and self-directed.

• Reliable.

• Efficient.

• Empathetic and patient focused.

• Solutions and compliance oriented.

Physical/Mentals Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Hours: 11am to 7:30pm Monday through Friday

This is a remote position.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.