Process Admission Applications

• Verify payment of application fee with the Accounting Office
• Enter applications, received through paper or spreadsheet, into Admissions Application System
• Troubleshoot problems applicants experience using the online application
• Email applicants concerning incomplete applications with instructions on how to complete and properly submit application, including students with payment pending

Manage Data & Documentation

• Assign temporary Student Numbers for students without a Government ID in Admissions & University systems as necessary
• Oversee & maintain document imaging systems for the Office of Admissions
• Point person for student application semester and major change requests
• Process application error reports and name change reports

Support Admissions & Recruitment Front Desk & Office Operations

• Provide assistance with incoming questions concerning but not limited to:
  • Admission Requirements
  • Status of Applications
  • Academic Programs
  • Admission Policies
  • Documentation Required for Admission
• Transfer phone calls to appropriate individuals when needed
• Check main office email, answering questions and forwarding questions, as needed.
• Forward transcripts and admission documentation to Admissions Operations Coordinator
• Maintain and organize recruiting material, notifying the Director of Recruiting when supply is low and order should be made
• Identifying and troubleshooting issues such as complete applications with no admission decision, staff student meeting calendar conflicts, and coverage of front desk
• Maintain office equipment such as copiers, printers, computers, folding machine - notifying proper personnel if repairs are needed
• Print and mail yield, application, and recruitment correspondence to admits, applicants, student inquiries, and professional inquires

Support Department Needs

• Assist on special projects as needed by the Associate Vice Chancellor of Enrollment Management
• Assist with Recruitment Events as needed per the Department. Events may occur both during the work week or occasional weekend
• All other duties as assigned by the Associate Vice Chancellor of Enrollment Management