Job Description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

Support and assist incoming students and parents throughout all aspects of the enrollment process, including: admissions, financial aid, housing, and enrollment in pursuing first degree and subsequent degrees.

Essential Duties and Responsibilities:

• Advise students and parents on all processes to ensure seamless experience prior to the student’s arrival at Full Sail
• Develop and maintain relationships and communication channels with students, parents, and all Full Sail departments involved in pursuit of degree
• Track all documents related to student enrollment
• Communicate timelines to students and parents to ensure timely starts
• Update database/tracking systems to reflect student’s status in enrollment process
• Maintain enrollment progress/status for students with defined start dates
• Act as liaison between incoming students, parents, and Full Sail departments
• Provide assistance and guidance to students and parents so the student may successfully start new degree
• Provide guidance on steps necessary to complete education and financial aid processing

Other Responsibilities:

• Adhere to policies and procedures of Full Sail University
• Maintain strict confidentiality of company and personnel information
• Adhere to company attendance standards
• Perform other duties as assigned
• Remain current on Full Sail accreditation and compliance standards set forth by the ACCSC
• Remain current on Full Sail University’s Admissions requirements

Competencies:

• Effective communication skills, both verbal and written
• Ability to work well in a team environment and maintain a positive attitude
• Ability to creatively solve problems
• Strong attention to detail
• Ability to thrive in fast-paced, dynamic, evolving environment
• Ability to work under pressure in a deadline-oriented environment

Education and/or Experience:

• High school diploma or equivalent plus one year of administrative experience required; Bachelor degree preferred
• Applicant must not currently be or have been in default on student loans

Computer/Equipment Skills:

• Proficiency in Microsoft Office Suite required

Environmental Factors/Physical Demands:

This position requires sitting for long periods of time at a workstation and computer. Must be able to work a flexible schedule including: one night per week, one Saturday per month, and one Sunday per month.

Full Sail is an Equal Opportunity Employer.