Job Description
Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Enrollment Data Specialist
Location: Madison, WI
Full-time: 40 hours per week
Duration: 12+ months (Limited Term Professional)
Pay Rate: $29.00 per hour
Work Arrangement: Primarily remote
• First 6 months: Onsite every Wednesday
• After 6 months: Onsite 1st and 3rd Wednesdays monthly + as needed
Our client administers retirement, insurance, and benefit programs for state and local government employees and retirees under the Wisconsin Retirement System (WRS).
The Enrollment Data Specialist provides critical support for eligibility and enrollment data across multiple benefit programs and systems. This role focuses on data integrity, reconciliation, troubleshooting, and vendor coordination, ensuring accurate benefit administration.
The ideal candidate is highly analytical, detail-oriented, and capable of working independently while collaborating across technical and business teams.
Key Responsibilities
• Analyze, reconcile, and validate eligibility and enrollment data across internal systems, employers, and vendors
• Research and resolve discrepancies, inconsistencies, and data errors
• Support vendor file processes, including reviewing error reports and determining corrective actions
• Conduct full-file comparisons to ensure data accuracy and system alignment
• Troubleshoot data exchange issues, including 834 file processing and SFTP connectivity
• Collaborate with internal teams, employers, and vendors to identify root causes and implement solutions
• Support testing and validation related to system updates and data changes
• Document processes, findings, and resolutions to support knowledge sharing and compliance
• Assist program managers with complex eligibility and enrollment inquiries
• Support life insurance enrollment processes, including premium waiver and salary audit activities
• Develop and maintain procedures related to eligibility and enrollment administration
Required Qualifications
• Strong attention to detail and data accuracy
• Experience analyzing and comparing large datasets to identify discrepancies and trends
• Ability to research, interpret, and apply policies, statutes, and procedures
• Experience troubleshooting data issues and documenting outcomes
• Intermediate proficiency in Microsoft Excel (formulas, pivot tables, lookups, filtering)
• Strong analytical, critical thinking, and problem-solving skills
• Ability to communicate complex data clearly to both technical and non-technical audiences
• Strong organizational and time management skills with the ability to manage multiple priorities
• Ability to maintain confidentiality and handle sensitive information appropriately
• Excellent written, verbal, and interpersonal communication skills
• Ability to work both independently and collaboratively across teams
Preferred Qualifications
• Experience with eligibility and enrollment systems or data exchange processes
• Familiarity with benefits administration, insurance, or public sector programs
• Experience working with vendor-managed systems and data integrations
• Experience documenting business processes and procedures
Work Schedule & Location
• Full-time: 40 hours per week
• Duration: 12+ months (Limited Term Professional)
• Work Arrangement: Primarily remote
◦ First 6 months: Onsite every Wednesday
◦ After 6 months: Onsite 1st and 3rd Wednesdays monthly + as needed
Benefits That Support You
At SSO, we invest in our employees by supporting health, financial stability, and career growth.
Benefits include:
• Health, vision, and dental insurance
• 401(k) with discretionary employer match
• Paid time off and holidays
• Flexible spending accounts
• Additional employee perks
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.
