Keywords Studios

English Moderator for Video Gaming - Montreal

Keywords Studios  •  $19.95/hr  •  Montréal, CA / Québec, CA (Onsite)  •  23 days ago
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Job Description

We have beedn pioneers & leaders in the Player Support field for over 15 years. We are one of the premier international providers of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content.

We also provide services for online payment and virtual goods providers.

Responsibilities:

  • Reviewing all incoming community interactions on different social media platforms.
  • Moderating any prohibited and/or inappropiate content found therein.
  • Reviewing in-game chats and user-generated content for any prohibited and/or inappropiate content.
  • Escalating Real-Life Threats as needed.
  • Ability to make justificable judgment calls in regards to dabatable content and edge case scenarios.

Requirements

  • Passion for video gaming and customer service.
  • Comfortable with using VR devices.
  • Excellent communication and writting skills.
  • Fluent in English.
  • Ability to juggle multiple tasks while managing your time efficiently.
  • Good attendance rate and attention to details.
  • Being fast, albeit thorough, reading skills.
  • Experience in a relevant, similar, or related field (an asset).
  • Be up-to-date with the latest trends within the online community.
  • Schedule: 1pm to 9pm - Tuesday to Saturday
  • Training schedule: 9am to 5pm - Monday to Friday
  • This is an on-site position at 1751 Rue Richardson #7300, Montreal, Quebec H3K 1G6, Canadá

Benefits

  • Full-time schedule, plus employee benefits, including health and dental care when eligible.
  • CAD $19.95 per hour
  • Partnerships with STM, Telus, and BIXI (among others).
  • Employee Assitance Program.

We look forward to hearing from you!

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice

Role Information: EN

Studio: Keywords Studios

Location: Americas, Canada

Area of Work: Business Development, Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, On-site

Keywords Studios

About Keywords Studios

🎮🎬 We help make video games, films, and fan favourites you’ve probably played, watched, or heard.

We work behind the scenes with game developers, publishers, and entertainment companies to bring their ideas to life and keep them running smoothly. From game development and art production to audio services, localization, game testing, community support, and marketing, we’re the partner you call when you need extra hands (or brains).

We are 13,000 people worldwide. Tech-savvy, AI-aware, and deeply invested in R&D. We’re adaptable, collaborative, and used to plugging into diverse teams and pipelines. Many of us grew up with games, animation, and film. We’re fans first, and that shows in how we work: with care, respect, accessibility, and safety in mind.

Whether it’s building innovative experiences, meeting tight deadlines, or preserving creative vision across every language and culture, our services and proprietary tools integrate seamlessly with your team at any stage of the product life cycle.

We don’t always make the headlines, but we help others get there.

Among our clients: Tencent Games, Microsoft, Ubisoft, Supercell, Bandai Namco, Netflix, Amazon... #ImagineMore

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Dublin, IE
Year Founded
1998
Website
keywordsstudios.com
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